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"It is exactly the sort of place you think it's going to be a hairs breadth the right side of ok. Nothing more, nothing less."

"Didn't have a spa so couldn't say. But the staff were really good especially Kirstie at breakfast. She sorted my gluten-free breakfast out for me which was very tasty. Bed's were really comfortable so had a lovely sleep for journey next day. Nice hot shower. Couldn't fault the Hotel. "

"Very nice & comfortable, staff were great"

"Good breakfast but evening meals are expensive "

"Room was ok but dated for 2026. Cracked walls, dripping shower and old fashioned facilities. Carpet was dirty. "

"The room was slightly stuffy and couldn’t change the air con settings very easily. Other than that everything was spotless, the staff were helpful the lady who booked us in was great and ordered me a taxi for a specified time. A very pleasant stay."

"Great place, smart, clean and friendly staff."

"The food and drinks are excellent especially the breakfasts. Unfortunately the rooms are being refurbished over time and ours was particularly tired with a part of the window structure missing. Overall the hotel is in an ideal place for a stay in Norwich and I would use it again!"

"Perfectly nice all round."