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"Another great stay, lovely outside room, great facility in room as well The staff amazing, the manager brilliant Food as always was delicious and great offering. The bar was well stocked and good choices. Breakfast was lovely"

"We have stayed here 4 times now, the breakfast is lovely the staff really friendly and the beds very comfortable, just what you need for a break away. "

"Breakfast was good ,cleaning person a little slack , front desk people good"

"We used this as a base for a few days visiting Norfolk. The pool is a great amenity with small children. Breakfast was good too!"

"A very good location close to the cathedral and town centre. "

"Will always stay hear when in Norwich... excelant"

"Stayed in Swan room. Spacious bedroom and en-suite. Large shower head and small shower tray meant water escaped onto en-suite floor. Breakfast excellent but cold milk with hot coffee led to cold coffee. Staff happily supplied hot milk on request. Staff very pleasant and helpful."

"The staff were all polite and helpful, although some seemed a little inexperienced. We ate in the restaurant one night, the food was well presented, but the pork belly was over cooked and the chips were over salted. We also asked for the coffee tray to be cleaned & refreshed. Someone had come in, left a large bag of tea/coffee sachets in the room, but not cleaned the cups & tray - I assume they got distracted & didn't finish the job."

"Room was clean. Staff very polite and helpful. Breakfast was average. Evening meal was very good. Couldn’t get any cold water in our room-it was warm or hot only."