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"Clan rooms Friendly staff Close to shopping"

"Lovely room and breakfast was plentiful Great area for walking and restaurants "

"for an airport hotel, this was very nice indeed! quite close to the terminal (10 min shuttle ride), and car rental return sites (also around 10 minutes) with a surprisingly nice restaurant. Room had a tiny room just for the toilet - odd, but not a big deal and possibly convenient for some situations. Decent value too."

"Good airport hotel. Free shuttle service and next to the train station that takes you to central Brussels. Spacious rooms and a good breakfast too. "

"Nice staff, easy checkin and checkout, room was clean and what we paid for. The shower door type led to a lot of spillage, but we used towels to mop it up."

"Very modern hotel and convenient if you are flying early because the airport it’s like 10 minutes away. The complimentary shuttle is great, they have a schedule so prepare accordingly. The area is like commercial, a lot of private offices and sorts, so there’s no other places to eat near the hotel besides the hotel restaurant. We ended up using a food delivery service which worked great. Bed was comfy and they provided two types of pillows which you can choose whatever you prefer. "

"Sour receptionist. Food was mediocre (steaks are grey). Room was average."

"no coffee pot or bottled water no remote for tv"

" I would never stay at a property managed by this company again. The staff were extremely rude and unhelpful. My room wasn’t ready at check-in time, and no one seemed to care. When I finally entered the room, it was dirty, with a lot of dust, and the pillows were old and completely flat. I went to the front desk to ask for extra pillows, but the staff member told me that was impossible. If something happens, there is no one you can talk to who is willing or able to help. There is no management available, and the staff lack basic problem-solving skills. Overall, it was a very disappointing and frustrating experience."