Bayou Grande Villa Hotels, Pensacola

"It's a great location for walking access to the restaurants. The beach is beautiful and easily accessible from the hotel. We setup at the pool and had a direct view of the Gulf, spending the day going back and forth to the beach. The rooms were very clean, and staff very attentive. We ate at the Winrose restaurant multiple times and the food never disappointed. This is the second straight year we stayed here and have recommended to others, who equally enjoyed the property. If I go back to Pensacola Beach again, I would definitely stay here."

"My family and I came to Pensacola to celebrate a birthday, graduation, and mother's Day. We can from different states and cities. Originally I booked a Villa and Studio through Southern Vacation Rentals and it was a nightmare when at check in there was rodent poop in the bedrooms and broken locks. On check in day I checked out bc they would not relocate us to a habitable safe place and also didn't give a full refund which I will dispute later. I was left scrambling for a place my family and I ended up finding places to stay and now separately which, was not our plan. I found Surf and Sand and the rooms are nice and clean. Everything in working condition and door that locked. The staff is one of the best I've dealt with at any rental, resort, or hotel in a long time. From the front desk check in/check out to the breakfast room attendant they went above and beyond. There is a lot of things offered too like a nice fire pit hang out, sand box, pool, kayaks, bikes,beach towels and more. This hotel in also located in a great spot. The only thing is elevator maybe could use an update and building outside could use fresh paint but I am sure the paint issue probably due to be close to the ocean so really that is no big deal. It is a good property and the staff is a BIG part of that. Well ran. Thank you!!!"

"No one cleaned our room while we were there. I mean no one brought fresh towels or came in to get the trash. Other than that the staff were very friendly."

"The food was very fresh and very good. The pool area was very clean. However, my room had a tear in the carpet and the tack strip cut my grandson‘s foot. There must’ve been a leak in the wall where the bathtub was because it got our luggage, all wet, and the carpet was soaking wet. The pillow fell off onto the floor and when we picked it up, it was unusable because it was so wet. The staff were excellent. They were very nice. they only gave us three towels and there was five people we went down there to ask for more towels. They gave us one more so we had to share towels.They did take off my parking which was $18 a day that I did not realize I was paying, for my trouble, but it didn’t fix my one year-old grandson‘s foot. "

"The room was not really clean bed uncomfortable and the breakfast need to be variable "

"The room that I was given was too small. For the price that was paid for being on the beach, the room is expected to be an average size. This was not. Also, the walls are paper thin, literally. You could hear EVERY MOVEMENT AND WORD that was said from outside and adjoining rooms. Recommendation is a last resort. "

"Everything was great, the only thing I could say that needs looking at is the balcony doors are really hard to open and make a loud noise when you slid them open. You can hear the guests on both sides of you opening their doors. And the smoking area only had four chairs and two of them were broke."

"Property been remodled. Clean, good water pressure."

"It’s time for some upgrades, this is an old hotel but in need of repairs and upgrades in the rooms and bathrooms and also pull up the smelly carpets in the rooms"