Outdoor pool, pool umbrellas, pool loungers
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Reviews of Phka Villa Hotel Battambang

3 out of 5
Phka Villa Hotel Battambang
Street 203, Romcheal 5, Sargkat Ratanak, Battambang, Battambang

Reviews

8.0

Very good

Rating 10 - Excellent. 55 out of 133 reviews" "
Rating 8 - Good. 46 out of 133 reviews" "
Rating 6 - Okay. 16 out of 133 reviews" "
Rating 4 - Poor. 10 out of 133 reviews" "
Rating 2 - Terrible. 6 out of 133 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019

4/10 Poor

ស៊ាង

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
As I walked in I was struck by how filthy the pool was. You couldn't see the first step it was so mirky. There were no lights around the pool and the reception was a muddle. The receptionist slept on the sofa and was reluctant to help. Breakfast on the first morning took 40 minutes to arrive from somewhere else and was inedible. The place has so much potential but it needs to be cleaner and they need to learn to cook
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
With the pool surrounded by lovely hibiscus trees, the atmosphere is quite nice. Some rooms need more maintenance, my door didn’t lock but they’ve gave me another room, bigger, with a smile. Few things to adjust, if you go, tell them. They are keen to make it right.
Stayed 2 nights in Feb 2019

8/10 Good

Fred

Liked: Cleanliness, staff & service, room comfort
Very pleasant accommodation
We really enjoyed our stay here. The swimming pool was delightful and the comfort in the room was satisfactory. The AC, the fan, and the shower’s water heater ,and the WiFi all worked well. TV reception was poor, but we don’t need much TV in our lives. The best part of staying here was the very kind and friendly staff. They very obviously wanted to please. It is a bit distant from town but tuk tuks were readily available. All of the bungalows face on to the pool area. All in all, this is a very pleasant place to stay.
Stayed 3 nights in Sep 2018

4/10 Poor

Rafael

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No Wifi, no pool.
This hotel does NOT have Wfi as advertise and does not have a pool as Advertise. The pool have been broke for month, it look like a pond, the only thing missing there are the Coy fish. I did't care much about the pool, but what was really unconfurtable is that I didn''t have Wifi. I don't have any coverage in southeast asia with my phone company so.everything have to be done through wifi. Each time that I needed internet I had to go downtown, wich is 10 minute away, for internet. They said ther fixing it but they did't in my 5 visit stay... :( for.me the internet is an essential. Sorry, specially when you are travelling.
Stayed 4 nights in May 2018
Response from Sok Muyly on 2 June 2018
Dear, Rafael We are sorry for any inconvenience during your stay as we have slightly renovation. We would like to say sorry again Best regards. Phka Villa

8/10 Good

Alistair

Liked: Cleanliness, staff & service, room comfort
Relax at Phka Villa
I like the Phka Villa. It is a little bit down at heal, but the staff are friendly and efficient the breakfast is good - but if you put bacon on the menu, you really should keep some in stock! The rooms were clean, kept clean and the standard was very high. Each evening the room was presented as it was the first day of my stay. It really felt fresh every day and I was there for two weeks. Never a flaw. There is more that the management could do to make the hotel outstanding, but as it is, it is thoroughly recommended y me. Enjoy your stay.

8/10 Good

Alistair

Liked: Cleanliness, staff & service, room comfort
Relax at Phka Villa
Phka Villa is a lovely, family run hotel not too far from the centre of the city on the eastern side of the Sangker river. Overall the ambience is good and the breakfast is a choice of Khmer food or a western style continental breakfast. If there’s a low point, the bacon - when they have some - is the usual stripy stuff that wouldn’t be considered worthy of the name in Britain. The coffee is excellent and the omelette always light and delicious. There is a nice small swimming pool for the guests which does it’s job well or paddle and swim in or just sit around the outside drinking beer. (The pool would be better if its tiles were a brighter blue, but otherwise fine.) The rooms are good, with an ensuite shower room and a balcony to let you sit in the shade. Please remember, this is Asia, there will be mosquitoes, lizards, geckos and ants. If you can’t cope with these, you’ve come to the wrong continent, it’s not the hotels fault! The Phka Villa is thoroughly recommended for solo visitors or couples and families.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Disappointed
Had been recommended by a friend. Arrived after hellish busride on Bsyon and needed a cold beer and lunch. No restaurant but they do have cold beer. Staff have vrry little English. Gaps around the door to let in bugs. A/C didn't work well. Water ernt off intermittently. No cool place to sit
Stayed 3 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flowering trees reflected in the pool
We loved starting the morning with birds, flowers, and breakfast by the pool - and ending it poolside after a busy day. The English-speaking owner very graciously told us about sights and activities in Battambang, and he helped us arrange the activities we selected. An oasis in a busy city.
Stayed 2 nights in Feb 2018

8/10 Good

terry, Melbourne, Australia

Liked: Staff & service
Friendly, quiet, family run hotel close to town
The hotel has seen better days as the current state is not as good as the publicity photograph, but is was clean, comfortable and had everything I needed. The family that ran it were very friendly and helpful - nice people. It close to town - 1km - and a quick $2 tuk Tuk ride into the center.
Stayed 2 nights in Feb 2018

8/10 Good

Ian B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint local resort style place
Needs a place to hang clothes. No hangers or wardrobe
Stayed 1 night in Jan 2018

6/10 Okay

Francis, Canada

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice Staff
The Staff is very kind Breakfast good Location good Hotel and room are very beautiful but not well maintain. A lot of equipment are useless.
Stayed 1 night in Dec 2017

8/10 Good

Karen, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff Good Location
Had a nice stay ,the staff were very friendly the tuk tuk driver Mr Mao was great we even booked him for a day tour which was nice.Breakfast was nice and the room was comfortable.A easy stroll into the town center.
Stayed 2 nights in Jul 2017

6/10 Okay

Chris, Sydney, Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mid renovations
Hotel has lots of potential. Unfortunately our stay was in the middle of the pool area renovations. Pool was great but with workers around all day ladies werent comftable in using the pool. Rooms in need of an upgrade. How ever service and staff were amazing, very friendly and helpful.
Stayed 3 nights in Jul 2017

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay 3
The staff at the Phka Villa hotel was both welcoming and helpful. They hooked us up with the best tuk tuk driver ever.

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired but an oasis of calm
We spent 2 nights here - an oasis of calm with separate lodge style rooms opening onto a swimming pool. The premises are a little tired but the staff were very helpful and presented the rooms beautifully

8/10 Good

Tony

Liked: Cleanliness, staff & service, room comfort
Oasis in Battambang
The service was exceptional as well as the pool and landscaping. The food was fine. The room was a little rough on the edges but overall a great place to stay. Extremely comfortable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very special hotel & experience
The hotel is not quite as nice as the photos, and we were a bit disappointed when we first arrived. But the staff is incredibly kind & helpful & we ended up loving our stay here. All of our transportation was arranged perfectly, food was great, and the service was always perfect. Staying at Phka Villa was a wonderful part of our experience in Battambang!

8/10 Good

Johnathon, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taste of Cambodia
Great Experience!! Hotel was clean and tidy and picked us up from Siem Reap and drove us to Battambang (3hour drive) Hotel team very friendly and nothing was an issue. will be definitely staying at the hotel again on our return trip

8/10 Good

Taylor

Liked: Cleanliness, staff & service, room comfort
Good hotel just a few blocks from downtown
I would describe this hotel as relaxed boutique. To understand it, you have to embrace the relaxed attitude in Battambang. People here project a relaxed, almost lazy vibe. It's really amazing when you let it sink in. It's why travelers flock to the area. The hotel pool is very beautiful...the rooms are small, but cozy. The only complaint I had was how the frames around the doors were not sealed completely. We sat on our patio having a magical moment next to the bamboo where a bunch of frogs hopped up and talked to us. Bikes were free and we loved leisurely riding around town exploring things. Oh, and the breakfast was amazing. I left my camera behind when we check out...and the owner went out of the way to deliver it to friends in town who shipped it back to me. Honest and good people running this place.

8/10 Good

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Family owned and operated. Very quiet place to relax.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice owners.
This hotel is better classed as "budget" or "back-packer". The owners do their very best and are friendly and helpful but the overall condition of the building needs a lot of work. Renovations are needed but they can start by using soap and water and cleaning up the reception area: dirty dishes on the reception counter don't make a good impression; try putting away the giant can of bug spray and generally improve the cleanliness and condition of the furniture in the lobby and all public areas. The locks on the room doors do not inspire confidence and the bar fridge stops working when you remove the key: making it pretty useless to preserve food. The breakfast was very poor quality and the pool still needs to be scrubbed and filled with clean water. For the price that was charged this was a very disappointing stay. I am sorry to be so blunt as the owners are very nice and are seriously trying to make a business but I hope they are able to make a few changes: lower the price a lot! Clean up the lobby and make sure your staff are always wearing clean clothes. Organize your papers and books so that they look neat. Invest in a coat of paint. Do that and then price and advertise to budget travellers. Good luck!
Response from General Manager on 2 Jan 2017
Dear, Sir Thank you for being nice of mentioning to me. and thank you for the feedback. I came to you for your advise as I knew that you were not happy, and I also said please say to me directly instead of review and then I can satisfy you. You can complain directly to me, but We are not happy to hear that you compare our place to backpacker. We have updated all our rooms and amenities, and you still pick up the old complain while you were not happy. You should point out to me while I talk to you and I will know. or I can pay somewhere else for you to stay instead. We hope in the future we will always meet a good people and relax.

8/10 Good

Reinhold, Richmond, VA

Liked: Cleanliness, staff & service, room comfort
Pleasant Stay
The hotel is family operated. Service and friendliness of staff is excellent almost a little too intensive. Restaurant makes very good breakfast. We had also dinner at our arrival. Food was good. We were the only guests because it was late. Young apprentice waiter stood always next to table on request of his supervisor. Supervisor could let him keep a bit distance. Room and bath was very comfortable and clean. Rooms are facing pool but pol is not cleaned for swimming. We took the boat from Batambang to Siem Reap. We left before breakfast service started. Hotel gave us a lunch box with an excellent sandwich and a free remark ride to the boat. All in all we were very happy with the stay. Very recommendable accommodation.

6/10 Okay

Katie, Sydney

Liked: Cleanliness, staff & service
Quirky, family owned hotel

10/10 Excellent

Matthew, Siem Reap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPER FRIENDLY STAFF
The staff were amazingly friendly, we brought our Tea-cup Yorky Terrier with us as they said dog friendly. And they loved her. The room was very clean, nice bathroom, air conditioned, no complaints at all. (bed a little too soft for me but that's hardly a crime). Proximity to town; a 5 min walk to main road and another 10, across the river and into town. Tuk Tuks easy to get if you don't want to walk. River walks were lovely and town is charming, quiet with good bars, restaurants and cafes aplenty. Staff were great and prepared decent local food and mixed up some good cocktails, sipped appropriately by the pool. We will stay there again next time.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

ROUX

Liked: Cleanliness
Stay in Battambang Pha villa hôtel
Staff of the hotel is very friendly and try to help us every time we ask them for information. Rooms are quite comfortable and quiet Swimming pool is large but not very well maintened and water is not clear. Breakfast isn't perfect but it could be ok. Nevertheless we appreciate our stay in Battambang and in this hôtel even if it needs to be improved !

8/10 Good

tanya, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pool - private outdoor spaces
...................................................

8/10 Good

KEN, Pauanui Beach

Liked: Cleanliness, staff & service, room comfort
Rustic charm
Hotel staff were very helpful . Good breakfasts . They provided free transport to and from the bus terminal ,even sending a driver to check all bus arrival possibilities. The hotel is rustic with a certain charm. The location is away from the centre of town , but within reasonable walking distance , and there are some good dining options close by.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but lame city
Nice enough hotel for the money. 30 minute walk to the city center. Didn't swim but there were a few people in the pool. staffs english is poor but the have decent breakfast and give you a sandwich when you check out. Not much going on in the city

10/10 Excellent

grace, new york, ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT little private boutique hotel!
Limited # of bungalows = never overcrowded with too many guests. Pool is really great, and it's relatively peaceful. It's a short distance away from town; bikes were available but I never used them as tuktuk or motos were always ready to take you anywhere. The main host (guy) is very helpful but he's also the only one who speak s any real fluent English (thus the 4 instead of 5 stars on hotel staff). Breakfast is decent. I wish I could have stayed longer. The private bungalow and pool was a perfect getaway.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

yes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place , beautiful people.
The hotel was very attractive and welcoming. The restaurant and pool are were well positioned and both fantastic. The room was spacious and having your own private garden was very nice. Overall the cleanliness of the place was exceptional. Ratanak and his wonderful family and amazing. Whatever they need the pass it on.

8/10 Good

Dicky, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Excellent hotel room, very good decoration and comfort for sleep, there's a nice swimming pool. Location is a bit far from town, you need to get tuk tuk or bicycle to get around. They provide free pick up, the driver can also provide one day trip. Service is very good except a bit slow, overall I'm very satisfied with the price and quality.

10/10 Excellent

carla, Phnom Penh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful!
Pkar villa is a beautiful hotel. The villas around the pool are gorgeous. Staff very helpful! I left some belongings at the hotel and they arranged for them to go on a bus to Phnom Penh. Would definitely recommend!

2/10 Terrible

Mikael, Geneva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended at all
Would not go there again. The pictures posted on the website give you the "idea" of a brilliant hotel. Instead you have to share your breakfast with thousands and thousands of ants next to a pool that have never been cleaned or maintained.

10/10 Excellent

Traveler, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family-run Comfort
The staff could not have been more welcoming. Comfortable room with good AC (check/clean the filters). Nice location on East side of River.

10/10 Excellent

S Driver, UK

Liked: Cleanliness, staff & service, room comfort
Peaceful Oasis
Rooms are actually bungalows which are set around the pool and are screened by the gardens. Rooms are on the small side but are comfortable with plenty of hot water, a/c and reliable wi fi. Food in the restaurant is very good. Best of all was the staff, they were really welcoming and very helpful They arranged our bus tickets for us and even sorted out a sim problem with our phone. We stayed three nights wish we'd stayed longer.

10/10 Excellent

Nurse Heather, San Francisco, Ca. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staf is wonderful!
Quiet ,relaxing, clean and comfortable. A few minutes walk from town. The owners and staff are professional, helpful ,warm, and hospitable. We really enjoyed our stay at Phka Villa Hotel. P.S. their mojitos are outstanding!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice pool, comfortable room. Good place to just unwind after a hectic phnom penh and siem reap.

10/10 Excellent

PR, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Service
Beautiful setting with bungalows set around a lovely pool, but worth the stay due to the simply fantastic service. Run by a Cambodian family, who simply cannot do enough for you. Service is wonderful and so friendly, from the hotel owner to the tuk tuk drivers attached to the hotel who can take you on day trips

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

John B, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great midrange option
Super friendly service. Room was clean comfortable and just a 10 minute walk or 1 dollar tuk tuk ride to town. Restaurant was OK, but overpriced.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing stay
Very enjoyable stay at Phka Villa, very friendly family & staff, pool is lovely,nice breakfast ( banana pancakes are delicious ) Hotel has two very reliable & honest tuk tuk drivers Sarath & Sophon, we used them for all our trips & they were great.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
They even provided us with packed lunch for our boat journey to Siem reap!

10/10 Excellent

Rob, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic family run accommodation.
Wonderful service provided by a delightful family run group. Hotel slightly out of main part of Battambang but a courtesy tuk-tuk overcame this potential problem. The swimming pool was a great way of cooling down after hectic days of tourism! Many thanks for the great hospitality, tour of the town and the surprise farewell lunch.

10/10 Excellent

luke, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing
Very helpful made feel right at home and great advise was given and our travel too siem reap was organised

10/10 Excellent

Jean-Christophe, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect service
The perfect place for a stop in Battambang. Nice area, quite. The service is really one of the best I had in my trip in Asia and their restaurant is a good option too (Amok was a nice experience).

10/10 Excellent

Lynn, Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Battambang - Phka Villa
Wonderful hotel, staff were very welcoming and helpful if we had any questions. Great service providing a driver for us (Sarath - he was superb), organising a cooking class for us at Smokin' Pot, the circus and just the small things they did when we had questions.