Top Hotels Near Batak Visitor Center in Puerto Princesa from AU$85

"Had accident at the waterpark"

"Walkable. Staff was wonderful"

"Spa was great. Had a massage need a bit of clean sheets and head rest, just find mine with smell of old sweat. Over all the experience was great. Staff were all Hospitableand very friendly. Specially the young Bartender. Who made all my delicious cocktails"

"The premises are beautiful and very well maintained. There are multiple pools and a kiddie playroom, which was especially convenient for me traveling with my young son. The journey from the airport to the hotel, however, was extremely challenging for me personally. The road leading to the resort is quite curvy and turbulent, and I experienced severe nausea and vomiting for several hours after arrival. It may be helpful for the hotel to inform guests in advance so those prone to motion sickness can prepare accordingly. I was grateful that the in-house nurse kindly provided medication free of charge. During our stay, I noticed that service operations appeared somewhat strained. Our room was not always cleaned unless we followed up with reception, and restaurant service was slow, with wait times often exceeding one hour per meal. The staff were polite and professional, but seemed overwhelmed by the volume of guests. This is important to consider, particularly when traveling with a hungry toddler. Additionally, there is no nearby convenience store, so guests are largely reliant on the hotel’s food service. On a very positive note, the breakfast buffet was excellent, generous, varied, and of high quality. Overall, the property itself is lovely, but service capacity and access logistics are factors future guests may wish to consider."

"The staff was so great, Patrick the general manager made me feel like a family member from out of town. Staff was all incredibly kind and welcoming"

"It was so bad we didn’t stay. There was no reception, we had to hunt down someone who would show us a room. No WiFi, no hot water for the shower, and the shower was over the toilet- no separate area. We requested a refund and they refused. "

"Great location close to the underground river. View of the ocean and beach was nice. Breakfast and staff were first class. Transportation and driver met all of our needs and then some."

"Room was clean and well maintained. Staff were very courteous but needs more training on processes and follow-up with situations. Restaurant has a great ambiance and dinner had an add-on entertainment which was great."

"The staff was extremely professional and exhibited the highest level of integrity!"