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Reviews of The Colosseum

2 out of 5
The Colosseum
Irishtown Bay Road, Basseterre

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 26 reviews" "
Rating 8 - Good. 6 out of 26 reviews" "
Rating 6 - Okay. 2 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 6 out of 26 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul, Nottingham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms in a location very close to city centre. Handy for bus and ferry terminals and Port Zante shops and restaurants. Good views over the bay towards Nevis. Friendly and attentive staff.
Stayed 4 nights in Apr 2024

2/10 Terrible

terry

Disliked: Cleanliness, staff & service, property conditions & facilities
I wouldn't know how the inside was since it was overbooked and I was left stranded I actually had to spend three times the money to go stay at a good hotel.... My money also wasn't refunded be very careful when dealing with these type of properties where the owners are small time and not reliable
Stayed 1 night in Apr 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024

10/10 Excellent

Janice

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon entering the property, I was greeted by Homer, he is the owner. The steps, porch, passage, and room were all clear and clean. The bed was well made up with white sheets. He gave me my keys along with the wifi password and a contact number, he was very professional. I checked the bathroom, standard amenities, no tub thou, but that's fine as it is a guest house. I went on the porch, there were 3 cruise ships in that day, Absolutely stunning! A magnificent view of the town Basseterre as well, oh you can see the ferry terminal, which takes you to the beautiful small island of Nevis, just 2 minutes walking distance to the felly and bus terminal. The Colosseum is located in the town of Basseterre so it's quite easy to access restaurants, banks, and other businesses. I did enjoy my stay and I look forward to returning. Cheers, Homer.
Stayed 1 night in Mar 2024

2/10 Terrible

Anne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
My initial reaction upon arrival was mixed. The area surrounding the property is quite unkempt and questionable. Because there is a small convenience store on the first floor of the building there are lots of people milling around outside, and being an American woman I got many unwelcome remarks from men while I was coming and going. There was ample parking out front, and a beach across the street with views of the cruise ship. It is a busy road and quite noisy. There is a balcony but no chairs to enjoy it. Inside the hallway is kept clean. The room itself was also clean, but during the 6 days we were there we were never offered room service, fresh towels or additional toilet paper. We finally had to ask one of the employees when one was available. The owner comes and goes without notice so you never know when someone will be there. The real reason I’m giving such a poor review is due to the mishandling of our reservation. We booked a one week stay two weeks prior to our arrival. On day 5 we were approached by the owner who told us he had double booked our room and said we would need to check out a day early. He said he had already booked us at a nearby hotel. Totally unacceptable! Upon checking out that hotel we were not pleased with the condition or location and told him so. There were several other guests who were also displaced. We had to take time out of our vacation, miss an excursion we had planned, and have added expense due to this. Think twice b4 booking
Stayed 7 nights in Feb 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible- DO NOT STAY HERE, EVER! I booked via Expedia for 5 days/4 nights. Stayed here once before with no issue, but this time, on day 3, this small family run hotel owner said he had overbooked for my final night for a large party who was taking the entire hotel (small). In other words, I am making more money by a full rental than by you or the other room with American guests in it. Oddly enough, the Expedia site still showed 2 room available for that night. He said he booked me at a nearby hotel already. He never asked me. The hotel he booked me for was awful, terrible neighborhood with huge safety concerns and zero parking. I explained I’d book my own hotel and had to spend a portion of my vacation time researching for a new hotel for 1 night on a Friday night. Wasted my time. He gave me back cash for the last night, but no compensation for causing anxiety and disruptions to my plans or vacation. I called Expedia to report the situation. The other Americans were also contacting Expedia about the same issue. At no time during this stay did my room get cleaned, no new towels, no making of the bed other than by me, no trash emptied. Toilet paper ran out and was not refilled. I would NEVER recommend this site. Do not stay here. Zero stars, would never recommend. Just don’t do it.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the Colosseum Guesthouse because of the location and the good reviews. My already high expectations were exceeded. There was always easy parking for my rental car, and the area's vibe was friendly and safe. The shops, bars, and restaurants of Port Zantes are in easy walking distance. The Colosseum gave me a quality hotel experience. The room and bathroom were super clean and well-equipped. The hotel's owner Homer is available around the clock and takes care of every detail. There is no question that I will return to the Colosseum for my next travel to St. Kitts.
Stayed 6 nights in Feb 2024
Response from The Colosseum on 24 Feb 2024
Thank you very much for your feedback

8/10 Good

Bianca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is clean, below is a mini supermarket for groceries and a beach is in front of the building with a great view of the cruise ship. Next to the building on both sides and behind are old buildings, not so pleasant on the eyes if you pay attention.
Stayed 3 nights in Jan 2024

8/10 Good

mareba

Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected. Simple, clean, close to ferry terminal and heart of the city.
Stayed 3 nights in Jan 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, low cost hotel by the port.
The hotel was clean and comfortable. It is above a convenient store that the owner leases out. It is a five minute walk to all the shopping and restaurants where the cruise ships come in. There is a food court with a bar in the center of it and it had a DJ on Friday evening. The port is one block away if you want to get to another island. It was a bit hectic and dirty at the port but no hassles. Homer is the hotel manager and owner. Just ask him if you need anything. He was helpful and well connected. He gave me a low cost shuttle (prearranged)to the airport since it would have been hard to get a taxi that early in the morning. The price was low and well worth the stay. Currently they only had seven rooms but are adding on another twenty some rooms. I would stay there again.
Stayed 2 nights in Jan 2024

6/10 Okay

Ian Amos

Liked: Cleanliness
The room was clean. However, I was not given a one queen bed, as requested, but two twin beds room which was somewhat an inconvenience due to my large physique. The hotel is in a good location in the town and has a lovely view.
Stayed 4 nights in Jan 2024

2/10 Terrible

Elizabeth, New York

Travelled with partner
This property is listed on Airbnb as well as Expedia. When I was looking both websites showed multiple rooms available. I booked through Expedia as it was instant vs. Airbnb which required 24 hours before it was confirmed and I was looking for a room for that night. When I arrived at the property there was no one at the front desk. I used the ring doorbell and received a response that "no one was available to answer the ring". Thankfully a guest was sitting outside nearby and called the owner who said he was on his way over. Once he arrived he informed me that they were fully booked. I asked why both Expedia and Airbnb showed multiple rooms available to book and he stated it took some time for the systems to register. He told me to cancel the reservation and I would get a full refund. I informed him that I could not cancel as it was too late and he would have to do it on his end. I was very disappointed with this property, I paid for a taxi there and then had to pay for another taxi to another property. It was dark out and thankfully I was with my husband but the area doesn't seem all that safe to be alone at night waiting or trying to figure out where you will go to next. In the end I had to contact Expedia and explain to them what happened and request a refund. They said they would contact the property which they were unable to and eventually they gave me a refund but not after spending almost an hour on the phone explaining what happened to two representatives
Stayed 1 night in Jan 2024

8/10 Good

Sheryl

Travelled with family and small children
Liked: Property conditions & facilities
Close to the town, no dining within proximity. Cute and friendly place.
Stayed 12 nights in Dec 2023

10/10 Excellent

GABRIELE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and clean, highly reccomended
Stayed 2 nights in Nov 2023
Response from The Colosseum on 2 Jan 2024
Thank you very much ! And see you again ! Happy new year to you and your family !

8/10 Good

Rishi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean on arrival. 5 min walk to Port Zante was a plus. Beds comfortable, no issues with hot water. Staff and owner are very welcoming. The room has a fridge, but there is microwave and electric kettle in the hall. If you have heavy luggage do remember you need to lift to get up the stairs as the guest house is on the first floor. Only issue was the direlect property next door which was an eyesore.

10/10 Excellent

Romeo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay
Easy to find, well greeted by the host, everything well explained, gave good and clear information. Very clean close to city's downtown 👌
Stayed 1 night in Sep 2023

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really special. I felt at home and the location was really great if you are coming in from a dive boat, a cruise, or want to take the ferry to Nevis. It is ocean-front and there is a convenient grocery store on the first floor. It's easy to explore Port Zante, the fresh vegetable market, and Basseterre.
Stayed 4 nights in Aug 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price for the savvy traveler. Clean rooms, friendly staff, quiet location. Wished there weee more good dining options in easy walking distance but otherwise a great stay!
Stayed 3 nights in Apr 2023

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Very close to bus station, close to ferry terminal and port, easy walking distance to city center. No breakfast/lunch/dinner facilities in guest house but supermarket downstairs.
Stayed 3 nights in Mar 2023

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Great new hotel
The hotel is located in the middle of Basterre a 5 minuet walk from the city center and port. It is new all the rooms are clean and well put together. Bathrooms looked great and all stone. Located across the street from the beach!
Stayed 2 nights in Feb 2023

8/10 Good

Gerrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room.
Just a lonely room near the center of town. Clean and everything was okay.
Stayed 4 nights in Jan 2024

2/10 Terrible

Yury

Disliked: Cleanliness, property conditions & facilities
Bab
Stayed 7 nights in Nov 2023

10/10 Excellent

choongsup

Stayed 3 nights in Apr 2023