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Reviews of Hotel Al Castello

3 out of 5
Hotel Al Castello
Via Bonamigo 19, Bassano del Grappa, Vicenza

Reviews

8.4

Very good

Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 6 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service
Traditional family hotel in the heart of Bassano
Sweet little family run traditional hotel in the heart of Bassano. We were very disappointed that a Russian flag was flying outside our window.
Stayed 2 nights in Apr 2022
Response from Diego on 9 May 2022
Thank you for your review, we are glad you enjoyed your stay in our hotel. We are sorry for your comment on the flag, but in addition to this flag in our hotel 12 flags of different countries have been waving for many years, and we have never put them for political value, but for the value of the peoples they represent, we are not divisive for peoples and we do not remove and put flags according to the behavior of their political representatives who represent them, because we are not a political message but a hotel that welcomes all peoples. We are sorry you felt offended for this. For us, peace has a much higher value than these messages, otherwise there are many flags that should be removed and placed according to their behavior.

6/10 Okay

Angelika

Stayed 1 night in Jun 2021
Response from Diego on 17 June 2021
Grazie Angelika per la sua recensione

8/10 Good

Dominic

Stayed 2 nights in Nov 2020
Response from Diego on 29 Dec 2020
Grazie per la sua recensione .

8/10 Good

Pascal

Stayed 3 nights in Oct 2020
Response from Diego on 2 Nov 2020
Gentile Pascal , grazie per la sua recensione

10/10 Excellent

Renate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
alles super und ein besonderer Charme
Sauber und nettes Personal uns hat es sehr gut gefallen und werden es wieder buchen
Stayed 1 night in Oct 2020
Response from Diego on 10 Oct 2020
123/5000 Danke Renate für deine Bewertung. Wir freuen uns, dass Sie einen angenehmen Aufenthalt bei uns hatten. Ein herzlicher Gruß.

8/10 Good

Jenny

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2022

10/10 Excellent

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gute Lage in Altstadt
Stayed 1 night in Aug 2020
Response from Diego on 12 Aug 2020
Vielen Dank für Ihre Bewertung .... Diego e Marinella

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020
Response from Diego on 5 Aug 2020
Grazie per la sua recensione

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Diego on 5 Aug 2020
Grazie per la sua recensione