Basman Hotels, Amman

"Like a castle."

"Location is very convenient, just beside a mall. Room OK. "

"Amazing"

"Good location great staff manager, , and hello front desk they were very professional"

"I had another wonderful stay at the Hyatt Amman.I arrived earlier than the official check‑in time, and as a regular guest, the manager kindly upgraded my room since the one I booked wasn’t ready yet. This thoughtful gesture truly reflects the hotel’s commitment to its loyal guests. The room was spacious, comfortable, and impeccably clean, exactly what you would expect from a five‑star property. The overall atmosphere of the hotel is relaxing, and every detail is well taken care of. The service throughout my stay was excellent. The staff were professional, attentive, and consistently ensured that everything I needed was taken care of promptly and with a smile. Overall, the hotel is outstanding in every aspect,comfort, service, and hospitality. I highly recommend it and will definitely return."

"Everyone was great about this hotel, from the clean room, the staff, the food and literary being within walking distance to places. Will definitely have to tell my family and friends to book this hotel. "

"Everything was amazing from the host to the driver to room service "

"I had a good stay here on my last night in Jordan. The location is perfect to see the main sights. I wish I had 2 days there actually. The room was clean and the wifi was good. No complaints except maybe the smoke smell in hallways. The staff were friendly though."

"Amazing staff, very warm and welcoming"