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"At least one housekeeper should stay 24/7. Cut the bread for breakfast. "

"Lovely, well located hotel. Close to all amenities eg rail and bus station, shops, Citta Alta, bars and restaurants. Staff very helpful and friendy. Good choice of food in restaurant. Beds very comfortable. It was a shame i only stayed a week. I would have liked to stayed longer. I would definately return again."

"Nice room. "

"If I could give this hotel a million stars I would. Incredible staff, great food, perfect location to town, incredible mountain and water views."

"Always a great stay & amazing staff!! Love staying. Here "

"We had a standard double room, which was clean and modern. Had obviously been renovated relatively recently, all the fixings and fittings in excellent condition. The lights all linked to touchscreens located throughout the room. Powered shutters on the windows and AC which was effective. Complimentary water in the fridge, tea and instant coffee. As a vegan, the options at the breakfast buffet were limited to fruit, cereal + soy milk, bread + jam, some hot mixed veg, and a couple of sweet cakes. Tea/coffee/juice. The vegan things were labelled so that was nice. Very easy to get around, bus stops just across the street to the train station, airport etc. Overall a very pleasant stay and we would happily recommend."

"Staff were friendly and helpful. Breakfast had reasonable choice for a small-ish breakfast area but ran out of sine things (we were down towards end of breakfast times though). Room was ok but looked into a roof that covered a lot of the window so could not really see out. A few bits looking tired and need attention although bathroom was clean and modern looking. Great location for Bergamo station and Citta Bassa and buses ho right past hotel to Citta Alta (although not too long a walk either). "

"Our room was spacious and clean. We made use of the on-site parking and experienced no issues. Breakfast was OK - limited continental but good quality. Negronis in the bar were fantastic! "

"The staff were extremely friendly and helpful throughout our stay. Central location next to the main train station. "