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"One of the greatest hotels I ever stayed. Staff being the number one highlight. From the front desk, to housekeeping, to restaurants. Food is also amazing."

"Beautiful, well-maintained hotel. "

"The staff was so kind, the rooms were so nice and spacious. The food was great and even though the resort was booked up it really felt very exclusive and like no one was there. "

"Customer service was great and the view made this hotel even better. "

"The room was fairly clean. The staff was extremely helpful. Not knowing Spanish some staff workers will translate Spanish to English on the phone app. Much of the staff spoke English though. Mr.Didre took extra care to make us feel comfortable. Thank You. "

"Amazing location, with a beautiful view of Arenal Volcano (assuming it's not cloudy and rainy). We only partially saw it since we had cloudy and rainy weather when we were there. Very close to Arenal Volcano National Park, and Arenal 1968 for more trails. Breakfast is included and is really good. We also enjoyed our dinners at the on-site restaurant, as well as the trails on the property. The trail to the waterfall was really nice. We also enjoyed our complimentary nature walk in the morning, and the paid guided night tour. From the deck outside the restaurant, you can enjoy all sorts of birds who come to the birdfeeder and also see the monkeys in the trees. The only minor issue was that the morning before our arrival, I received an email informing me that there would be a deposit of $100 for each night, which is typical and we had no issues. When we arrived, the girl at the reception said it changed and it's now $200 per night. I thought that was weird, but again had no issues since we knew it would be released in a week or so. The staff was friendly. There's a jacuzzi and a pool. Overall we had a very enjoyable stay."

"Room was spotless & cleaned daily to the same standard. "

"very beautiful resort amazing hot springs easy access to town and surrounding areas. highly recommend"

"Staff, room and massage were excellent "