Holiday Homes in Barnard Castle

"Very relaxed atmosphere and staff always polite and helpful - brilliant location for an overnight stay being actually on the motorway but once at the hotel you wouldn’t know it. "

"Well located and clean. Lovely staff"

"The hotel has a great atmosphere and all the staff we encountered were lovely. It's a great location as well."

"Very central and easy to walk to the main areas of Durham. We had a very large family room which was ideal "

"Excellent location. Rooms very clean. An issue with the toilet cistern constantly filling was dealt efficiently and we had a new room straightaway. Very pleased with the service. "

"Staff excellent. Setting beautiful. We stayed in the old house which had real charm, but was a little tired. Beyond the historic house is a conference centre, with spa. We ate an evening meal in the 1744 restaurant which was well priced and very tasty. "

"You cant use the spa facilities as a guest of the hotel! "

"Brilliant hotel, Joshua and Andrea ate outstanding staff"

"Terrible sleep, which whilst guest behaviour is not the hotels fault, the duration it took to deal with the situation was possibky far more drawn out than it should have been. A guest domestic took place in the room next door just before 1am, took over 90 mins for the guest to be removed from the hotel and because of being on the ground floor, this guest was banging on the windows of the room once he was outside. Towel rail in the room didn't work which was disappointing as had wet swimwear from the Spa to dry and meant the bathroom was quite cold. Food in restaurant was average and the premium dishes were remarkably small portioned - the duck stated Duck breast, but was merely a slither of a duck breast. The dining credit I didnt feel was clear that couldn't be used towards drinks (food only) so financially was worse off when paying the remainder of the bill. All points raised at check-out but reception staff didn't seem to interested, an quick sorry about that, and more concerned about being able to start checking out the next guest. I wouldn't return nor recommend a stay. Gave 3* as the guest behaviour isnt the fault of the hotel and overall stay adequate. "