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"Great overall"

"Loved this place. The suite rooms on the top floor are outstanding. Staff are welcoming and extremely friendly. Good spoken English. Food from the restaurant (and room service) is excellent. I would recommend this hotel to everyone. There was a small problem with the hot water when I checked in but solutions were found. "

"This is the nicest hotel in the city. Excellent and professional staff and management. All facilities are first rate -- excellent swimming pool and dining room. Extremely comfortable room with a huge and nicely appointed bathroom. First rate."

"The staff are amazing. Whether that’s the guides, or the restaurant staff, everyone is lovely. It’s a much quieter area than staying in Sauraha, which is one of the reasons we picked it. We also picked it as it has a much better reputation for how it keeps its elephants compared to most lodges and was one of the the first to ban tourists riding them which I liked. The safari experience was epic, saw tonnes of rhino, as well as gaur and birdlife. We also heard tigers. The lodge gardens are full of birds. The lodge rooms are clean but quite basic. I do think they need a bit of an investment upgrade - eg painting a H in tippex on the hot tap isn’t really what you expect given the cost. There was also a bit of noise on the second night, but minimal compared to what we’d had in the rest of Nepal. The stay is inclusive of all meals, all drinks (except filtered water) are extra, the food was pretty decent. Great place "

"Great border location. "

"Hotel looks good and that's the only plus point and the reason we booked at."

"Payment already paid to Expedia web site, staff still asked for full payment in 2 nights."