The TWO by Axel has been closed for several months and according to the manager at the Axel Barcelona hotel, they do not know when they will be re-opening. Despite this, the company has decided to continue selling nights at the TWO hotel and then shortly before your check-in date they email you to tell you your reservation has been moved. The Axel hotel is not as nice, in my opinion, and according to staff is a completely different concept. I felt cheated. It was a bait and switch sale based on misleading marketing and completely unethical in my book. Later, I was told by the staff I had been given a free upgrade as if I should have been happy but their upgraded room didn’t measure up to the description of the room I had reserved at the TWO hotel. This coupled with the poor and unfriendly service at check-in and the bar as well as management’s response was to me made this the absolute last time I stay at any Axel property.