After our plane was cancelled, I scrambled to book a hotel. Fortunately, Room Mate Gerard had availability. And what a magical turn of luck that was. The stuff was attentive, kind and generous. When we got into the room after having a relaxing time at the pool, there was a lovely surprise for my young son in form of a teddy bear, fun cartoon painting on the mirror, and a sweet personal message for my boy. They even managed to spell his name correctly which virtually never happens. I have noting but wonderful memories of our stay and a heart full of gratitude.