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"Great location on a canal, very close to the railway station, and bars , restaurants in the city centre. Clean comfortable room and a great bathroom with a walk-in shower. Friendly staff. Breakfast was good, large selection of food to choose from . Would return, and recommend . "

"Had a lovely stay at this hotel the room was spotless and staff were great, breakfast was also very good as much as you could eat and all fresh and hot. The facilities are also great, pool was warm and we made good use of the sauna and jacuzzi all our towels were provided fresh and clean, however I couldn't find a working locker in the changing rooms and another customer told me that was a common issue. We booked two evenings at the waterside restaurant which is part of the hotel but a separate building, the first evening we had crispy chilli chicken and although very pleasant we felt the portions were very small however on our second visit we had the beef burger with fries and we can definitely recommend it very tasty and more than enough to fill a hungry traveller. Unfortunately on a down side the furniture let it down there were stained chairs throughout the restaurant and that was a shame it lowered the experience of our evening. Also unfortunately we were surprised to find it was card only payments but after a little negotiation we managed to pay by cash although we were told we could not have any change from our bill and that's worth remembering if you like us wanted to pay the old fashioned way."

"Historic pub within walking distance of everything you need to see within the beautiful city of Chester. No hesitation in staying there again. "

"Make sure you get the room you ordered and not at the seperate cheap and horrible room in the other side of the Hotel complained and moved us booked for two days hotel said one night supervisor manager pedro agreed 2 day room was locked after we cane back from shopping and hotel wanted to charge double the rate. Been a few times but will never go back. Really disappointed "

"Lovely stay "

"Great staff. No elevator so be prepared for a walk up (not unusual in the UK) Lovely bar/pub and also restaurant - rooms great and the spa lotions, shampoo , conditioner were the best I have ever had in a hotel (A.Hall...maybe offer for us to buy those at the front desk on check out ?? : - ) "

"Gym was good. Fair selection of items and clean"

"Room was excellent, bar was very quiet with grumpy manage. Breakfast staff not so great service, I got eggs florentine without any eggs. Reception staff helpful and friendly. "

"Some areas looking a little tired but generally all fine. The staff worked hard to make sure that guest needs were met."