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Maison Otis

3.5 star property
Travelers can immerse themselves in city culture from this stylish hotel, where local art, social drinks, and bike adventures await just steps from the door.

Choose dates to view prices

Maison Otis, in the heart of the shopping district, is an artistic urban retreat. Guests enjoy free in-room WiFi, unwind at the bar, browse the on-site gallery, or borrow bikes to explore. The property also offers convenient luggage storage.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$266
includes taxes & fees
25 May - 26 May
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About this property

Maison Otis

  • Hotel in a shopping district
  • Maison Otis provides amenities, such as a terrace and an art gallery on-site. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • Luggage storage, meeting rooms and smoke-free property
  • Room features
  • All rooms are individually furnished, and include comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • Heating and desks

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Exterior
Hôtel & Spa Le Germain Charlevoix
Baie-St-Paul
  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
9.4 out of 10, Exceptional, 910 reviews
The price is AU$313
includes taxes & fees
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property Registration Number 003356, 2026-12-05

We should mention

This property does not have any lifts

Frequently asked questions

Is Maison Otis pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Maison Otis?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Maison Otis on 25 May 2026 start from AU$266, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Maison Otis?

Self-parking is free at this property.

What time is check-in at Maison Otis?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Maison Otis?

Checkout is at 11:00 AM.

Where is Maison Otis located?

Located in the heart of Baie-St-Paul, this hotel is steps away from Galerie Clarence Gagnon, Chocolaterie Cynthia and Sentier des Caps. Contemporary Museum of Art and Arena Luc et Marie-Claude are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.8

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 330 out of 476 reviews
Rating 8 - Good. 106 out of 476 reviews
Rating 6 - Okay. 20 out of 476 reviews
Rating 4 - Poor. 10 out of 476 reviews
Rating 2 - Terrible. 10 out of 476 reviews

Reviews

Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and rooms
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Helene

Liked: Cleanliness, staff & service
Friendly staff, big room and clean, great location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ihor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy free parking. Lots of shops and restaurants near by.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, very quite!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful newly renovated suite. Very friendly and helpful staff. Cute street for strolling, window shopping and dining. Short 1 km walk to fabulous Les Labours restaurant.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was modern, comfortable and spacious. Bed was very comfy. Location was fantastic! Parking was great. Staff were very nice. The lounge was not open for hotel guests, just to other groups, which wasn't great. Bathroom was well done but could use more hooks and shelves.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service
parking was safe and convenient.Property could use an elevator as access to 2nd floor can be an issue for some people.we were affected by the daytime noise from construction next door.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location next to galleries, restaurants etc. Large comfortable room with modern amenities.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maison Otis had a lovely, large room that was clean and cozy. It is situated right in the heart of Baie St Paul and easy to walk to everything.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Catherine

Disliked: Staff & service
The service was good. There should have been more facilities operating. As we observed the bar was unattended and no dining room staff in sight although there was a food truck outside. the bed was small, lumpy and difficult to sleep with two large people.The route to the room was circutious and difficult.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
We had a very pleasant and relaxing two night stay at Maison Otis. Our very clean room had a king size bed, was very spacious and well appointed. In just a few steps we were outside the hotel to the main downtown area, which has many shops, art galleries and a wide variety of dining options. The location couldn't be any more convenient! We enjoyed breakfast in the restaurant at the hotel as well. Parking was also very convenient, with our car just outside the rear entrance of the building. The manager Guylaine is a very sweet kind lady who spent a considerable amount of time making sure that we were informed of what local attractions, including a tourist information centre were available to us. We highly recommend Maison Otis and would not hesitate to return!
Room with king bed
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a find! We booked last minute and couldn't have been happier with our experience. This boutique hotel is a beautifully renovated building in the centre of Bais St Paul. Our room was large, with an anti-room, plenty of different seating options, included a very comfortable king-size bed, and gorgeous art on the walls. The included continental breakfast was perfect. Honestly, this hotel has spoiled us for future stays elsewhere. Definitely worth booking.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Marie-France

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean, but not the floor of the Hallway, corridors and stairs. I would go back, loved it non the less!
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Bohdan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

AIR B AND B NOT a HOTEL!!!

This is an air B and B NOT a hotel. There is no reception and the only staff is the cleaning staff (they are quite friendly) there is no elevator so you have to carry heavy bags up notoriously high stairs to the second floor if you are staying in a suite. There are no phones in the room so you cannot call for room service or other services. The room was clean and very well cared for
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Susan

Liked: Cleanliness
Disliked: Staff & service
Very nice accocombo lockmodations. However there is no staffed reception area. We did not receive the instructions re: key pickup. We were given instructions as to where the key was but it is a confusing entry procedure. The entry door is at the back of the building next door. the door has a keypad to get in. We asked a couple of times before finding the door. Our room was up a 21 step flight of stairs and through several hallways back to the main building. Had the reception in the main building been opened the acces would have been much better. The room was lovely and very clean and quiet .
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Esther

Liked: Cleanliness, property conditions & facilities
Our two nights at Maison Otis contrasted sharply with one another. The first night we were thrilled with the room -- an extremely spacious room on the first floor, close to the parking lot, with a king bed, as requested. Unfortunately, there was a problem with the air conditioner unit, and we were moved to the far end of the hotel. We had to lug our furniture up a long flight of stairs and cart it down several (about four) long, dark, and dimly-lit hallways, including a few more stairs -- to the farthest possible end of the building from the parking. The second room felt small and cramped and had what felt like a double bed. It was a major letdown and disappointment, and I was quite unhappy with the change. I was glad we were not scheduled to stay longer.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Denyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice old house

We had a small room and only one chair for the two of us. The place had been nicely decorated but with some flaws. A very large bathroom with no counter. There is a place where a table could be put so that guests can put their wash bags, etc. No desk either. But perfect location. Close to so many art galleries, restaurants, main streets.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Peter

A great place to stay in Baie Saint Paul Bath room floor was very cold
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jamie

Yes
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Jean-mick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Giant room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has an excellent location. Our suite was lovely, well appointed and quiet. We would recommend staying here. The staff were very helpful going beyond securing a dinner reservation for us in a very busy night.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Furnishings were great.
Stayed 1 night in Aug 2025
Verified

8/10 Good

richer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really enjoyed our stay

Very nice hotel situated in downtown area. Room was clean and welcoming. The staff were polite and helpful.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great service!
Stayed 1 night in Jul 2025