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"The hotel was amazing. Staff and everyone was super nice and helpful "

"Very clean and joyful "

"Booked 2 family suites. They gave us one and we had to tell them to give us the suite we booked and changed rooms. Then we got to the rooms and no towels. Asked for 6 towels since there were 3 people staying in each room, and they only gave us 2 towels saying that they didn’t have enough so we had to share. There were stains on the bedsheets and floor. No shower curtains so water dripped everywhere"

"Good"

"They really the best in this area 100% this kit my first stay. I will always book with them if I’m staying in Jeddah "

"Good stay"

"staff were very friendly parking is available clean and new furniture "

"Wonderful hotel "

"New property I understand. - water taps had to be run to flush out brown water that had been stagnant in the pipes. Should’ve been done before we checked in. The washing machine ruined ihram garments. Wi-Fi not available in all rooms even with a booster. Property manager dealt with initial concern however did not fix full coverage. Basic amenities should’ve been available without having to ask. Was fixed quickly when asked. Apartment is very nice but if travelling for pilgrimage worth noting the location is quite far from the grand mosque. If not driving Overall a good stay but a few things to support to improve the visit and give customers from outside saudi the right information to make the right choice. "