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Blue Palm Bacalar

3.5 star property
Adults-only hotel with free breakfast and spa services

Photo gallery for Blue Palm Bacalar

Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Lounge
Reception
Exterior
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Housekeeping
The current price is AU$266
includes taxes & fees
18 July - 19 July

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Separate bedroom
Premium bedding
Ceiling fan
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Pool View

Room, 2 Single Beds, Pool View

Room, 2 Single Beds, Pool View

Highlights

Air conditioning
Smart TV
Pillow-top bed
Separate bedroom
Premium bedding
Ceiling fan
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Separate bedroom
Premium bedding
Ceiling fan
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Separate bedroom
Premium bedding
Ceiling fan
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Separate bedroom
Premium bedding
Ceiling fan
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Smart TV
Pillow-top bed
Separate bedroom
Premium bedding
Ceiling fan
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Smart TV
Pillow-top bed
Separate bedroom
Premium bedding
Ceiling fan
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Smart TV
Pillow-top bed
Separate bedroom
Premium bedding
Ceiling fan
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Avenida 5 Número 960, entre 28 y 30, Bacalar, QROO, 77930

What's nearby

  • Laguna Bacalar Ecological Park - 5 min walk - 0.5 km
  • Fort of San Felipe - 6 min walk - 0.6 km
  • Municipal Spa of Bacalar - 15 min walk - 1.3 km
  • Cenote Negro - 3 min drive - 1.8 km
  • Cenote Cocalitos - 6 min drive - 4.7 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪La Playita - ‬4 min walk
  • ‪Restaurant el Barril de Bacalar - ‬8 min walk
  • ‪I Scream Bar - ‬6 min walk
  • ‪El Sazón a la Mexicana - ‬6 min walk
  • ‪Finisterre Bacalar - ‬4 min walk

About this property

Blue Palm Bacalar

Hotel near Lake Bacalar
Free continental breakfast, a bar and a restaurant are just a few of the amenities provided at Blue Palm Bacalar. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Tour/ticket information, smoke-free property and concierge services
  • A 24-hour front desk and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Blue Palm Bacalar include comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • 43-inch Smart TVs with cable channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, Spanish

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Exterior

Cristalino Lagoon Front Hotel Restaurant & SPA

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  • Parking included
  • Free WiFi
  • Restaurant
9.8 out of 10, Exceptional, 122 reviews
Cristalino Lagoon Front Hotel Restaurant & SPA

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 15 are not allowed at this adults-only property; all guests 15 and older are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 15 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Blue Palm Bacalar Hotel
Blue Palm Bacalar Bacalar
Blue Palm Bacalar Hotel Bacalar

Frequently asked questions

Does Blue Palm Bacalar have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Blue Palm Bacalar?

As of 17 July 2025, prices found for a 1-night stay for 2 adults at Blue Palm Bacalar on 18 July 2025 start from AU$265.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Blue Palm Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Blue Palm Bacalar?

Limited spots are available.

What time is check-in at Blue Palm Bacalar?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Blue Palm Bacalar?

Checkout is at noon.

Where is Blue Palm Bacalar located?

Located in Mario Villanueva Madrid, this hotel is within a 5-minute walk of Lake Bacalar and Laguna Bacalar Ecological Park. Fort of San Felipe and Canal de los Piratas are also within 10 minutes.

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Blue Palm Bacalar Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 56 out of 58 reviews
Rating 8 - Good. 2 out of 58 reviews
Rating 6 - Okay. 0 out of 58 reviews
Rating 4 - Poor. 0 out of 58 reviews
Rating 2 - Terrible. 0 out of 58 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Lovely place.
Stayed 1 night in Jun 2025

10/10

The room was large and very comfortable. The staff are incredibly helpful and kind. The food at the restaurant was very good although they were closed a couple of the days/times we wanted to eat. In a safe area and walking distance to everything you could need. I would definitely stay again.
Stayed 3 nights in Jun 2025

10/10

We had a wonderful stay. The room was comfortable and clean. We appreciated receiving lots of good information when checking in about activities, restaurants, etc. Pool was lovely to cool off in and breakfast was really good with variety. Would definitely return.
Stayed 4 nights in May 2025

10/10

Great stay!
Stayed 2 nights in May 2023

10/10

We LOVED Blue Palm! It’s gorgeous and very personal. Also it’s well appointed and the staff are extremely helpful & knowledgeable.
Stayed 3 nights in Feb 2025

10/10

Great place. Beautiful landscaping. Excellent food at the restaurant.
Stayed 2 nights in Sep 2024

10/10

We had an amazing stay at the Blue Palm Bacalar! The grounds are stunning, with landscaping worthy of a botanical garden. The restaurant food is simply amazing. So delicious and beautifully served. The owners and all staff are friendly and very helpful. Our room was clean and very comfortable. I can’t recommend this hotel highly enough.
Stayed 5 nights in Jan 2025

10/10

Loved it! Wonderful small boutique hotel. Quiet, nice rooms, beds A/C, Large bathroom with hot shower. Restaurant on site. The breakfast that comes with the room is spectacular!! We will stay here again. TY!!
Stayed 1 night in Dec 2024

10/10

Incredible great hosts beautiful hotel and attention to detail Knowledgeable on the area gave us great tips on what to see
Stayed 3 nights in Aug 2023

10/10

This is an amazing boutique hotel that surprised us both when we arrived mid day. It is beautiful and although at first we thought the area was "iffy" that turned out to be absolutely wrong. Very safe, easy to walk to many dining areas and the main town square. The pool, hammocks, deck beds are all amazing. The landscaping on the hotel grounds is fantastic! The staff are wonderful. The girl at the front desk organized a massage company to come to the hotel. She also arranged a boat tour of the Bacalar Lagoon. I would love to stay here again!
Stayed 6 nights in Mar 2025

10/10

My husband and I had the most amazing stay. The room was large, the bed extremely comfortable, and the morning included breakfast was fantastic. The pool is good for a dip and for relaxing in the hammocks after a long day at the lagoons. The hotel staff at the reception, the restaurant and housekeeping were extremely friendly and helpful. The hotel setting is very tropical and holiday like.The owners (Sam and Juan - originally from Atlanta, Georgia) are there pretty much 24x7 ensuring your stay is nothing less than perfect. A big thank you to everyone at the hotel for making our stay heavenly.
Stayed 4 nights in Dec 2024

10/10

Beautiful boutique hotel. The most lovely and helpful staff who cannot do enough for you (had coffee delivered to my room at 4am when they found out I was having to work UK time zone). Great location, great breakfast - just stay here!
Stayed 4 nights in Dec 2023

10/10

Small 8 rooms perfect calm resort! Awesome breakfast included, restaurant is amazing if your want to have dinner on site (prices are good!) Not to mention, we had the best service ever! The owners are exceptional, we will come back for sure! Thank you, Patrick and Vanessa
Stayed 3 nights in Mar 2024

10/10

What an absolute pleasure to stay here! The most amazingly helpful and pleasant staff, great location close to water, restaurants, bars but still quiet, on site restaurant is excellent, pool and facilities are top notch. I literally can’t think of a way to recommend this place more!
Stayed 3 nights in Dec 2023

10/10

We can thoroughly recommend the Blue Palm Hotel to anyone looking for an oasis of relaxation, good food, helpful recommendations, a beautiful pool, hammocks, free bike rental and a beautiful environment. The owners are very congenial and full of great suggestions for how to make the most of your time.
Stayed 3 nights in Apr 2024

10/10

We spent a relaxing weekend at this property. The rooms were spacious and clean as well as the pool was relaxing and refreshing. The included breakfast was delicious with several options to choose from on the menu. We especially loved how close everything was including many restaurants and the Eco Park that we could just walk to instead of going in the car. The owners and staff were super friendly and helpful from the time we arrived until the time we left. We will definitely be returning.
Stayed 2 nights in Aug 2024

10/10

Excellent stay in clean room with a lovely pool. Staff went above. And beyond and the Breakfast was first class.
Stayed 2 nights in Oct 2023

10/10

The staff was the highlight of our stay at this hotel. Everyone was super helpful and friendly. If you stay here you have to try the food at the hotel’s restaurant, everything was delicious!! But I personally recommend the Ceviche. Breakfast is included and although the options you have are limited everything is tasty. They have bikes that you can use for free. The town is very safe. We had a wonderful time here. The Hotel is perfectly located. Can’t wait to go back and stay more than just two days.
Stayed 2 nights in Aug 2024

10/10

Excellent! Nice team, Nice location, brand new property, beautiful swimming pool and deck: I will come back 😌
Stayed 2 nights in Oct 2023

10/10

Lovely Hotel! We stayed for 2 nights at this small, cozy, and nice hotel and it was the right choice. The staff was super friendly, we met other guests in the restaurant and they shared us also their positive feeling about the hotel. The food was good, especially the drinks. I would like to thank the two ladies in the reception for their kindness and attention. Definitely a great place to stay in Bacalar, we felt we spent the best two nights in Yucatan there 💚

10/10

This hotel is fantastic! It’s central, has parking, beautiful pool, gorgeous rooms - so much care and attention has been put into this, and breakfast was the best so far. But, what makes this hotel really stand out is the service. The lady on reception was able to answer every question we had, and on arrival explained all the potential tours, restaurant recommendations, provided a map and gave us all the information we needed (in perfect English) - sadly we only had a day here. The owner ‘hosts’ breakfast welcoming and chatting to all guests, which is a really nice touch. He recommended a whole day of activities , which we followed, and it was fabulous. Very, very highly recommended. This is a must stay hotel.
Stayed 2 nights in Jan 2023

10/10

What a stay! We enjoyed every second on the location, we typically don't stay in our hotel/resort much of our vacation time but this place feels so welcoming we enjoyed every second and spent more time than usual on site. The hammocks, in the gorgeous infinity pool was simply breathtaking, and so relaxful, the rooms are clean and have such a exquisite touch to them, making every room a private experience, however the absolute best was the service of the caring staff on site, genuinely you felt cared for, they offered help with smiles, and truly guided you to the best experience possible. Breakfast was served, so deliciously with service and a smile, we received an anniversary cake that was simply tasteful and the breakfast options that are included with the stay are yummy!!! We enjoyed knowing that staff is cared for and that they enjoy what they do, truly it shows. I'm eager to return and share this charming-location with all my family and friends. Its walking distance to the centro, and lagoon. We vacation quite a bit, but by far this place left us jaw dropped! We loved our stay. Thank You Blue Palm staff, Karina y Miguel
Stayed 3 nights in May 2023

10/10

Stayed 6 nights in Apr 2025

10/10

Stayed 1 night in Apr 2025

10/10

Muy bien 10
Stayed 1 night in Feb 2025