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"The overall experience was good however check in very lengthy since the receptionist was giving a lot of details including restaurant menu to the people in front of me. I was offered a welcome drink which never got since the one I got shortly after I checked in which it was a gin and tonic I ended up paying for it during check out; when I inquired about it in regards to the welcome drink reception said I still had to pay. Attention management *** please explain to guests what is a welcome drink, I assumed that it was any drink on hotel grounds. Thank you"

"Perfect for our needs."

"Amazing location within the restored medieval castle and convent with fantastic views of Alcácer do Sal. Breakfast is fantastic and so is the amazing staff, polite and helpful. Outdoor pool and billiards room is definitely a plus for kids. Easy (and free) parking just outside. Would love to come back!"

"It was superbly relaxing. The staff was beyond helpful and the grounds were almost too spacious if there is such a thing."

"Problems w room temperature control.could not be fixed. Moved to another room. Not convenient. "

"Local excelente,ótimo atendimento,aconchegante,"

"The place is absolutely beautiful! Every detail! The restaurant amazing! The staff very helpful! "

"Good size room. Very comfortable bed. Easy parking. Friendly staff. Food was variable."

"Our stay at the hotel was nothing short of exceptional. The décor is exquisite, with every detail thoughtfully considered, and the setting is tranquil and beautifully composed — the very essence of a boutique experience. It is clear that no expense was spared in creating a space that feels both refined and deeply comfortable. What truly set the experience apart, however, was the staff. They were outstanding — warm, knowledgeable, attentive, and genuinely invested in ensuring every moment of our stay was seamless. Their professionalism and care elevated an already beautiful hotel into something truly memorable."