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"Lovely premises, very comfortable and quiet. In an excellent location for the centre of Ayr. "

"First time at the western house hotel and was very impressed. First impressions are important and the member of staff at reception was welcoming and super efficient..she sorted out dinner for us and went over and above to ensure a great stay. Room was spacious and clean. Huge bathroom! Breakfast was amazing and fantastic value.. Would definitely recommend..."

"Stunning hotel, lovely food and very reasonably priced. Will definitely stay again."

"Very clean and well maintained property. Short and easy walk into the town centre. We would stay again and recommend it to anyone "

"Very clean and central. Would recommend! Spiral staircase was a bit steep."

"A good reasonable priced hotel"

"The room was fantastic, the staff were helpful and very friendly, the food and whisky excellent!"

"Lovely hotel, would definitely stay here again "

"Great hotel,helpful staff"

"Beautiful room, clean, lovely touches throughout, exceptional attention to detail and an amazing breakfast. The owners were friendly, knowledgeable about the area and really nice to deal with. "

"This hotel has now become a Premier Inn. We booked in March to stay at the Holiday Inn Express. We received an email from Premier Inn saying they would honour our booking. This was not quite the case and we are still waiting to hear from Premier Inn. Having paid in full through Expedia, was told at reception on booking in that we haven't paid so a credit card was presented and payment taken (again) from that. When we checked out, I had the email confirmation from Expedia which stated it had been...

"The views from this room are just tremendous! A lovely comfortable stay! Back next year"

"Thank you very much Julia for your hospitality and a great stay!"

"It was a perfect stay"

"Good location, lovely breakfast, friendly staff."

"Great breakfast and host"

"Awesome stay, staff were lovely and the food and coffee was excellent. Only observation is that people were a bit inconsiderate with how they parked their vehicles "

"The surrounding leaves much to be desired but still excellent place to stay - buses nearby & parking to the rear"