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"The staff are amazing and very helpful with everything they can! Very respectful service and upper class feel! Very relaxed atmosphere! All drinks must be pub on your room tab, no cash is accepted at the bar! Menu is reasonable for a hotel but expensive for the area. "

"Staff on reception were inattentive. Hotel room was dirty, food was cold and not labelled. Drinks were served in cheap plastic cups throughout the hotel and cocktails were an extra expense. We stayed 1 night out of our planned 7 and left. Booked another hotel and so glad we did. Would not recommend this hotel to anyone, do not be tempted by the cheap price as we were."

"Clean room in good location. Friendly staff too"

"Great location. Rooms very clean. Great stay "

"I enjoyed the resort. Wish to cone back some day later again."

"I have stayed at many 3, 4, and 5-star hotels around the world—including in Hong Kong, Malaysia, Germany, the USA, and Canada—but this is by far one of the best. The hotel has a stunning beach in Incekum and multiple pools, including indoor options. The all-you-can-eat food is excellent, much better than what I’ve experienced at other hotels. Another great feature is that the property is connected to three sister hotels, and guests can enjoy all the amenities across them. We loved our stay so much that we extended it. Unfortunately, we had to return to Canada because of my kids’ school, otherwise I would have gladly stayed another week. I highly recommend this hotel, especially for families"

"Just returned from a 4 night stay . It’s really far from airport 2.5 hours it took by taxi ! we booked last minute and had little choice . Our room was noisy , corridor noise as we were near a lift . You can hear the room next doors tv . Never sat in the balcony as we were over the car park ! Partial sea view was a glimpse to the side . Very dissapointing . We could only change on the 3rd night as hotel full and we didn’t bother by that point . Room fairly basic , good shower and all clean and working , thin towels .The food was plentiful , most things tasted good and were quickly restocked but there was a lot of repitition . The good things about this hotel are its staff work hard to keep everything spotlessly clean . Staff are nice and try to be helpful . It never takes long to get a drink at the bar . The Starbucks open in the afternoon is a nice touch and the lobby coffee shop is nice . "

"We stayed for 7 nights and travelled with children aged 15 and 13. We enjoyed our stay. Staff were very polite and helpful. Thanks "

"The apartment was clean and nice.The only issue was air conditioning only in bedroom.So we had to leave the bedroom door open for it to cool the whole apartment down.Otherwise it was very good including the pool which was across the road. "