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"Amazing location amazing staff "

"The hotel staff was really lovely and informative. The neighborhood is good. We had a triple room and it was nice - even with 3 beds. The room was super clean. I would stay there again. We did not have the best experience in the restaurant. Nothing terrible - our waiter wasn’t the best. It happens. "

"Central location just below the mountain range"

"Getting coffee at breakfast could be better."

"Truly the greatest stop of our journey through the Alps this summer. We were torn whether to stay outside the city center at one of the other communities around Hallstatt but in the end we took the plunge and stayed at Heritage and it didn’t disappoint. We were able to amble through its quiet streets at night amidst the drizzle and rain and it was perfect. Throw in a good meal at the restaurant there when the other places in town were closed or fully booked and I’d go back again and again if I could. What a magical place Hallstatt is and what a way to complement it by the hotel."

"Self check in/out, highly digitalised process, I like it very much. "

"Front desk personnel, his name is Mathias (not sure) was very pleasant and extremely helpful. Very good breakfast buffet."

"You need to book the lake view rooms! Walking onto the balcony at all hours to admire the lake was the star of the show, especially when there's a boat playing live music in the evening. The owner, Franz, was so helpful to my elderly Asian mom. Her English isn't the best, and she told me he was patient and informative. Parking is 18EUR, but that's standard in that small area. The city enforces it, so the neighboring hotels do it too. The bathrooms are clean and were cleaned everyday. With all our activities, we missed the dinner at the hotel that everyone raves about. There's a pizza restaurant down the street that we decent and stayed open late, but next time we're back, we'll need to try the hotel's dinner!"

"New part of the hotel rooms are amazing quality, great service overall. Definitely recommended."