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Reviews of Red Carpet Inn

2 out of 5
Red Carpet Inn
2050 Gordon Hwy, Augusta, GA

Reviews

6.6
Rating 10 - Excellent. 28 out of 160 reviews" "
Rating 8 - Good. 47 out of 160 reviews" "
Rating 6 - Okay. 46 out of 160 reviews" "
Rating 4 - Poor. 17 out of 160 reviews" "
Rating 2 - Terrible. 22 out of 160 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Craig

Disliked: Property conditions & facilities
Full time residents in several rooms. Loud and noisy. Too much marijuana smoke. Building in disrepair.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mattie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It's great had no problems.
Stayed 9 nights in Sep 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

J

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The Inn was fine for the conditions. Nothing in the area. I would stay there again
Stayed 2 nights in Apr 2023

6/10 Okay

steven

Stayed 2 nights in Apr 2023

10/10 Excellent

Robert, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
The sheets were clean, the room and bathroom were clean, lots of TV channels. What else do you really need for a quick one night stay for a reasoble price. I would stay here again.
Stayed 1 night in Apr 2023

10/10 Excellent

Margie

Stayed 1 night in Apr 2023

6/10 Okay

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms smelled almost new and they were overall pretty clean.
Stayed 1 night in Jan 2023

10/10 Excellent

Breanna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very respectful and house keeping is very good
Stayed 3 nights in Oct 2022

6/10 Okay

Edvige

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
There were roaches in the room
Stayed 1 night in Sep 2022

10/10 Excellent

Jerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Jul 2022

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Lavern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Kirk

Liked: Cleanliness, staff & service
Good for the price.
Stayed 3 nights in Apr 2022
Response from Ajay on 15 Apr 2022
Thank you for your feedback Management team

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Ajay on 15 Apr 2022
Thank you for feedback. Management Team

8/10 Good

Shalonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021
Response from Ajay on 31 Dec 2021
Thank you for taking the time to review. Thank You Red Carpet Inn

8/10 Good

Roseanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Ajay on 31 Dec 2021
Thank you for taking the time to review. Thank You Red Carpet Inn

8/10 Good

Deanna

Stayed 1 night in Sep 2021
Response from Ajay on 31 Dec 2021
Thank you for taking the time to review. Thank You Red Carpet Inn

10/10 Excellent

Shalonda

Stayed 1 night in Aug 2021
Response from Ajay on 31 Dec 2021
Thank you for taking the time to review. Thank You Red Carpet Inn

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
WARNING! This is a 'rent-by-the-hour' motel!!!
Stayed 2 nights in Jul 2021

10/10 Excellent

Marvin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2021
Response from Ajay on 16 Aug 2021
Dear Marvin, Thank you for taking the time to review. Thank You Red Carpet Inn

6/10 Okay

Eric

Disliked: Property conditions & facilities
Could have been better
Ac didn't work that well was warm most of the night. Floor was wet from the humidity in the room the furniture in the room was dated the bathroom was dated also
Stayed 1 night in Jul 2021
Response from Ajay on 16 Aug 2021
Dear Eric, Sorry to hear that your room A/C not work and bathroom floor. If you let front desk know we glad to change your room. Thank you Red Carpet Inn Augusta

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and bed was very comfortable. Receptionist was really slow at desk
Stayed 1 night in Apr 2021
Response from Ajay on 22 Apr 2021
Dear Guest, Thank you for taking time to review your stay with us. Sorry to hear that our desk person was slow. We look forward to serving you again soon. Team at Red Carpet Inn Augusta.

6/10 Okay

Randy

Liked: Cleanliness, staff & service
Good, but sketchy folks in the parking lot.
Front desk folks were nice. Room was BUG FREE. My main issue was there were a lot of sketchy folks hanging out in the parking lot, like drug deals were going down. That is an assumption on my part, but I wasn't born last night.
Stayed 1 night in Feb 2021

10/10 Excellent

Reginald

Stayed 2 nights in Nov 2020
Response from Ajay on 24 Nov 2020
Dear Reginald, Thank you for staying with us and we look forward to service you again. Red Carpet Inn Augusta.

10/10 Excellent

Reginald

Stayed 5 nights in Nov 2020
Response from Ajay on 24 Nov 2020
Dear Reginald, Thank you for staying with us and we look forward to service you again. Red Carpet Inn Augusta.

2/10 Terrible

Terrence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Ajay on 13 Nov 2020
Dear Terrence, Sorry to hear that you had bad experience staying at our hotel. Please give us another chance to Serve you. Team at Red Carpet Inn Augusta.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, the room to which we were assigned had an electronic door key that would not work and the master key would not work either. We were reassigned to a different room which was just fine.
Stayed 1 night in Sep 2020

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stsy quiet good people good area
Stayed 1 night in Sep 2020
Response from Ajay on 24 Nov 2020
Dear Bernard, Thank you for staying with us and we look forward to service you again. Red Carpet Inn Augusta.

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Ajay on 24 Nov 2020
Dear Kelsey, Thank you for staying with us and we look forward to service you again. Red Carpet Inn Augusta.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check-in. Housekeeping was very nice and accommodating.
Stayed 2 nights in May 2020
Response from Ajay on 26 June 2020
Dear Guest, Thank you for staying with us and we look forward to service you again. Red Carpet Inn Augusta.

8/10 Good

Lee, Augusta Ga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean food to buy up front and friendly service
Stayed 1 night in Mar 2020
Response from AJ on 20 Mar 2020
Dear Lee, Thank you for staying with us and we look forward to serve you again. Team for Red Carpet Inn Augusta.

8/10 Good

Coralin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Ajay on 24 Dec 2019
Dear Coralin, Thank you for choosing Red Carpet Inn Augusta. We look forward to serve you again. Team of Red Carpet Inn Augusta, GA.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2019
Response from Ajay on 9 Dec 2019
Dear Guest, Thank you take time to review your stay. Thank you for team of Red Carpet Inn Augusta.

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2019
Response from Ajay P. on 7 Nov 2019
Thank you for staying at Red Carpet Inn Augusta.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service
They cancelled my reservation because they said it was to cheap from this site Expedia
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique, it was just a nice place to sleep. I could have been lees expensive
Stayed 1 night in Sep 2019
Response from Ajay on 10 Oct 2019
Dear Guest, Thank you for taking time to review your stay. We look forward to serving you again soon. Thank you

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Don't expect a lot for this price. But it was clean and staff was polite.
Stayed 1 night in Sep 2019
Response from Manager on 25 Sept 2019
Dear Guest. Thank you for staying with us. We hope to welcome you back in the near future. From Red Carpet Inn

8/10 Good

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service
The property was in the middle of a complete renovation. But the staff demonstrated a true heart for their work. They went the extra mile for my convenience and comfort.
Stayed 3 nights in Sep 2019
Response from Manager on 25 Sept 2019
Dear guest. Thank you so much for your review on our hotel. We strive on making each guest stay a great, and comfortable stay. if you are in the area again in future. we would love to welcome you back. Read Carpet Inn.

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2019
Response from Minal on 25 Sept 2019
Dear guest. Thank you for staying with us. Read Carpet Inn

4/10 Poor

Erin C.

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Never Again!
The cleanliness left a lot to be desired... The carpet was disgusting, turned our feet black on the bottom... I found a random medication pill on the floor and thank God I found it and not my two year old daughter... The owners acted like they didn't care that my child could have had some serious health problems due to their staff not thoroughly cleaning the room. The housekeeping staff would ask what we needed and it took multiple requests and calls to the front desk just to get towels or toilet paper. Would NOT stay here again!!!
Stayed 4 nights in Sep 2019
Response from Manager on 25 Sept 2019
Dear Guest, I would like to apologize for any inconveniences you may have encountered at our hotel during your stay. We have made the needed aware of the situation so we can do better. Thank you Red Carpet Inn

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Team at Red Carpet Inn, Augusta on 9 Sept 2019
Thank you for taking time to review your stay with us. Sorry you were not happy with your stay with us. Please accept our apology and give us another chance.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hurricane shelter
Trip was an evacuation from hurricane Dorian. The room had a refrigerator and microwave along with a TV with somewhat shoddy performance (Picture frequently pixelated). There was a hair dryer but no iron or ironing board or, more surprising, coffee service in room as you would find in grander hotels/motels. The room was clean and the bed was comfortable. When the air conditioner compressor came on it sounded surprisingly like a big diesel engine starting up and idling which was sort of loud but not enough to keep us awake. As refugees we were happy to get a room anywhere in Augusta and for the price we got the one thing we really needed; basic shelter from the storm. This inn provided that. By the way, the staff were friendly and efficient.
Stayed 2 nights in Sep 2019
Response from manager on 9 Sept 2019
Thank you for staying with us . Sorry about the air conditioner being so loud. Your review helps us to make improvements so your stay will be more pleasant. Have a nice day.

8/10 Good

Verified traveller

Liked: Staff & service
The price was equal to what i received. The staff was friendly.
Stayed 1 night in Sep 2019
Response from ck on 9 Sept 2019
Thank you for taking time to review your stay with us. Have a nice day. Team at Red Carpet Inn , Augusta

10/10 Excellent

Chris, Savannah

Business traveller
Liked: Cleanliness, staff & service
The rooms were very clean. The bathroom was really small. Staff was very nice.
Stayed 2 nights in Sep 2019
Response from ck on 9 Sept 2019
Thank you for taking time to review your stay with us. Looking forward to seeing you again. Team at Red Carpet Inn , Augusta

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As hot as it is in Augusta, the air con doesn't work as well I like! Only complaint.
Stayed 1 night in Aug 2019
Response from ck on 9 Sept 2019
Thank you for taking time to review your stay with us. We look forward to seeing you again. Team at Red Carpet Inn, Augusta

4/10 Poor

Edward

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Front desk staff put us in danger!!
Check in was smooth and relatively quick but the ice machine wasn't working and the ice was offered in a cooler with no scoop. Then within a couple hours of check in, one of the "regulars" started playing extremely loud music. We called the front desk and asked them to speak to the guest. About 5 minutes later, the guest from the room with the loud music knocks on our door. Apparently the front desk told him that we had complained and gave him our room number. The guy actually came to confront us about complaining. I thought it was against hotels' policy to give out room numbers in these kinds of situations for just such a reason. After we got him to leave, we immediately called the front desk, told them, and asked to be moved. They were reluctant but finally moved us to a double bed room on the other side of the hotel. We won't be returning and we've stayed multiple times in the past. This could have quickly turned into a violent situation. I'm shocked at the hotel's actions and my wife was uncomfortable for our entire stay. I'm hoping Hotels.com addresses this situation directly with the hotel and its managers.
Stayed 1 night in Jun 2019
Response from minal on 14 June 2019
We are sorry about your stay here. We have a group of workers that stays on that side and the only available room was the one we gave you. The gentleman that was asked to turn the music down was sitting outside . Front desk did not tell him what room the complaint came from. We had no problems moving you , that was our last smoking king room but we could put you in a double. The ice machine had froze up so we had ice in a cooler with a pitcher to get the ice with. Thank you for staying with us. Manager

6/10 Okay

Robin

Liked: Cleanliness, property conditions & facilities, room comfort
They need to upgrade to a NEW ICE MACHINE. Scooping ice out of cooler is unsanitary. Cooler is dirty.
Stayed 2 nights in May 2019
Response from minal on 14 June 2019
The ice machine is couple years old but that week the temperature was high all week and the machine couldn't handle the heat. The cooler was clean just has stains from being outside, but the ice machine is working fine now. Thank you for your stay, Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Room service people are RUDE they will bang your door down
Stayed 2 nights in May 2019
Response from AJ on 17 May 2019
Dear Guest, Thank you for staying with us. we look forward to serve again. Team at Red Carpet Inn Augusta

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019
Response from AJ on 17 May 2019
Dear Guest, Thank you for staying with us. we look forward to serve again. Team at Red Carpet Inn Augusta