The Surrey Hotel

Photo gallery for The Surrey Hotel

Primary image
Indoor pool
Balcony
Terrace/patio
In-room safe, desk, blackout curtains, iron/ironing board

Overview of The Surrey Hotel

The Surrey Hotel

4.0 star property

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C
Map
465 Great North Road, Grey Lynn, Auckland, 1021

Explore the area

  • Popular LocationArtstation17 min walk
  • Popular LocationPonsonby Road19 min walk
  • Popular LocationEden Park6 min drive
  • AirportAuckland (AKL-Auckland Intl.)25 min drive

Choose dates to view prices

About this area

Auckland

The Surrey Hotel is located in Grey Lynn, a neighbourhood in Auckland, and is in the suburbs. The area's natural beauty can be seen at Auckland Domain and Mt. Eden, while Museum of Transport and Technology and New Zealand Film Archive are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Spark Arena or Western Springs Stadium. Take the opportunity to explore the area for water adventures such as kayaking.

What's nearby

  • Artstation - 17 min walk
  • Ponsonby Road - 19 min walk
  • Karangahape Road - 2 min drive
  • Eden Park - 6 min drive
  • Auckland Zoo - 6 min drive

Getting around

  • Auckland Kingsland Station - 2 min drive
  • Auckland (AKL-Auckland Intl.) - 25 min drive

Restaurants

  • Cafe Viet - 5 min walk
  • Rosso Pomodoro - 6 min walk
  • Malt - 17 min walk
  • The Baker's Cottage - 17 min walk
  • Pane e Vino - 17 min walk

About this property

The Surrey Hotel

Eco-friendly Auckland hotel in Grey Lynn, near Eden Park
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre. All 83 rooms feature modern comforts such as flat-screen TVs with cable channels, along with WiFi. Fridges, room service and hairdryers are among the other amenities available to guests.
The Surrey Hotel offers 83 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Auckland hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10.00 per 24-hour period)
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 2 hours per day

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: NZD 15.00-21.00 for adults and NZD 7.5-10.50 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese (Mandarin)
  • English
  • French

Business services

  • Business centre
  • Conference space (3229 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Restaurants on site

  • The Surrey Pub

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 50

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 15.00 and NZD 21.00 for adults, and NZD 7.5 and NZD 10.50 for children (approximately)
  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: NZD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Free WiFi in public areas is limited to 2 hours per day

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Surrey Auckland
Surrey Hotel Auckland
Surrey Hotel Auckland
Surrey Auckland
Hotel The Surrey Hotel Auckland
Auckland The Surrey Hotel Hotel
The Surrey Hotel Auckland
Hotel The Surrey Hotel
Surrey Hotel
Surrey
New Zealand
Quality Inn Auckland
Auckland Quality Inn
The Surrey Hotel Hotel
The Surrey Hotel Auckland
The Surrey Hotel Hotel Auckland

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 164 out of 815 reviews
5 - Excellent 20%
Rating 4 - Good. 362 out of 815 reviews
4 - Good 44%
Rating 3 - Okay. 192 out of 815 reviews
3 - Okay 24%
Rating 2 - Poor. 69 out of 815 reviews
2 - Poor 8%
Rating 1 - Terrible. 28 out of 815 reviews
1 - Terrible 3%

3.8/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.4/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, amenities
Perfectly fine room for what we needed.
Stayed 1 night in May 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little spot to stay and nice and close to Eden Park.
Stayed 1 night in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities
It is delightfully quirky with its antique furniture and style in public areas
Stayed 1 night in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel units were lovely and modernised
Surrey Hotel was great we were in the motel units across the road which look a bit dated from the outside, but the rooms inside were all modernised. Only problem is that for all the motel units there is not enough car parks.
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay at the Surrey again thanks for your hospitality
Stayed 1 night in Aug 2021