Quest Carlaw Park offers upscale accommodations just a short walk from Spark Arena. Travelers can enjoy breakfast or dinner at two different restaurants on the property, grab a coffee at the café, or maintain their fitness routine in the gym.
Check-in start time: 2 PM; check-in end time: 9:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The property charges 3.5 per cent for credit card payments
The front desk is open Monday - Thursday (7 AM - 9 PM) and Friday - Friday (7 AM - 7 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 40.0 per day.
Cots (infant beds) are available for NZD 20.0 per night
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: NZD 300.00 per stay
We have included all charges provided to us by the property.
Optional extras
Self-parking fee: NZD 30 per day (in/out privileges)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: NZD 20.0 per night
Rollaway bed fee: NZD 40.0 per day
Credit card charges are subject to a surcharge of 3.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Is Quest Carlaw Park pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Quest Carlaw Park?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Quest Carlaw Park on 23 May 2026 start from AU$114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Quest Carlaw Park?
Self-parking is available for NZD 30 per day.
What time is check-in at Quest Carlaw Park?
Check-in start time: 2 PM; check-in end time: 9:00 PM. After-hours check-in is not available.
What time is check-out at Quest Carlaw Park?
Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).
Where is Quest Carlaw Park located?
Located in Parnell, this hotel is steps away from University of Auckland and ASB Tennis Centre. Spark Arena and Sky Tower are also within 1 mi (2 km). The Strand Station is 11 minutes by foot and Gaunt Street Tram Stop is 27 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.2
Location
9.2
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 506 out of 852 reviews
10 - Excellent
506
Rating 8 - Good. 287 out of 852 reviews
8 - Good
287
Rating 6 - Okay. 39 out of 852 reviews
6 - Okay
39
Rating 4 - Poor. 14 out of 852 reviews
4 - Poor
14
Rating 2 - Terrible. 6 out of 852 reviews
2 - Terrible
6
Reviews
Verified
10/10 Excellent
Jim
3 Mar 2026
What a lovely place to stay very friendly and helpful staff We will be back
The staff were very friendly and helpful. Lovely place to stay
Toni
Stayed 2 nights in Mar 2025
Verified
10/10 Excellent
D H
7 Feb 2026
Liked: Cleanliness, staff & service, amenities
I love everything about this place, helpful friendly front desk staff, rooms have everything including washing machine and dryer, always spotlessly clean. You get complimentary use of health club that's 5 minutes walk away with a gym, 2 pools and gigantic gym floor. It is convenient to motor ways but is quieter than most places. There's lots of restaurants and food places a few minutes walk away and also " in house" food places
The after-hours check process was easy, and the staff were personable and helpful. Everything worked as it should, and it's very handy for Parnell restaurants for evening meals.
It's been a while since I've seen such a genuine passion for customer service- from the owner, front desk, and housekeeping.
I look forward to making this a regular stop when in the city.
Excellent location to visit the Auckland hospital. Good and safe walking or quick uber ride to many locations. Nearby Parnell eat choices also make it a great location.
Our room was small ( all we needed) and very clean. The tiles in the bathroom were so clean (always a give away in hotel rooms). And the staff were friendly, quick to reply to my emails, and great organising a late check in for us which worked perfectly. Highly recommend this place for cleanliness and location.