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"Very helpful receptionist. Thank you "

"Breakfast is provided fresh buffet style. The staff are very helpful. The rooms are clean & spacious. Not a complaint, just an observation over the many times we have used the hotel. Why only one comfortable chair though. ? Leaving the other person sit on foot stool or on the desk chair ( not very comfy,) or lie on the bed . Also I found the disabled parking at the front of the hotel was full with no badges shown. 7 cars not one badge berween them. That said we look forward to returning to the hotel on our next visit "

"Was very impressed with everything. Staff on reception are friendly and helpful. I loved the cookie. Room was perfect for my needs. All great, thank you."

"Not applicable as only used the bedroom"

"Lovely hotel, clean, comfortable and the restaurant on 14th floor was beautiful. I do recommend arriving early for dinner as there was an hour wait for us at 1900 hours. Will definitely be returning "

"Good location, well worth the money. Staff excellent apart from the night security guard who wanted a full breakdown of who we were (I already gave him my full name and room number) carried on asking more questions until a younger staff member came from the back and stopped the multiple questions. In general staff were excellent. "

"The room was nice. The bar had a goo selection of drinks."

"1. Hotels.com description for a Superior Room is 31 sq m, with a seating area with a sofa and chairs. Ours (room 275) was tiny, with room for a desk and a chair in the corner. Yet, Front Desk assured us this was a Superior Room. 2. Getting hot water out of the shower is non-trivial. Initially we had to complain to get the boiler restarted, then we had to ask for someone to come to the room to explain how to operate the shower tap (involved aligning the lever at a particular angle combined with pushing and turning the temperature knob). Instructions in the bathroom would be helpful. 3. No hairdryer in the room, had to call and request. When the attendant arrived, he asked to check our wardrobe as if he didn't believe us. 4. Breakfast, if ordered on Hotels.com at time of booking, seems to be £20 per room. If ordered in person on the morning, it's more than twice the price, £22 per person. So plan accordingly! 5. Lots of stairs. Our room was only accessible via stairs, which can be tiring depending on how much luggage you have. 6. The grounds are fairly nice. The peacocks are striking, through depending on their mood (and, presumably, the season), they do get into shouting matches with each other which can make for a less-than-tranquil experience on the lawns. Thankfully most rooms are well-insulated and the noise is a lot softer. The lawns therefore are fertilized with healthy amounts of peacock droppings. And occasionally some of the tabletops in the lawn area, too."

"AC noisy. Room noisy. Can't fault staff as service great. "