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"Room was great - renovated and very clean. All hallways have a heavy cigarette smell."

"The room was ok. They said the hotel was remodeled 15 months ago but part of the popcorn ceiling was missing, there is a gap with the shower door and the opening to the shower."

"We were in town for a Field Trial. Property was clean and friendly staff. Thought we might have noise issues with the nearby train tracks, but didn’t hear a thing. Would stay here again. "

"Clean rooms very friendly people "

"Best place in Jacksonville "

"TV didn’t work properly. Bathtub dripped all night long. No hot water for shower. No complimentary breakfast served as advertised. Very dissatisfied with stay and refused refund by management. "

"There was feces in the swimming pool. "

"Room was good, lobby off limits after 9 pm and no breakfast. Not worth the price for limited amenities "

"Upon arrival girl at front desk we were first given a 2nd floor room. Asked where the elevator was and was told that they didn't have one Asked for main level which they had. I then asked where they kept the luggage cart. She wheeled out laundry basket on wheels. Then getting into bed and hear a water leak in the bathroom Water leaking through the ceiling above the tub By the appearance of the ceiling tiles it has been a issue for quite some time. Breakfast of okay but not a lot of selection. "