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"The private onsen is fantastic! Facilities also very new."

"Great hospitality, spacious room, cleanliness, great variety of food at breakfast buffet, lovely Onsen, all in all a great experience!"

"Nice but expensive resort. Would stay again while in Toyama"

"Excellent service and the food is amazing. A must stay!"

"Fantastic location,amazing river onsen and friendly helpful staff. "

"Staff were lovely and welcoming ! "

"What an unexpectedly seamless stay! There was a shuttle bus that met us at the Shinkansen station that took us to the Onsen. When we arrived, we were ushered to a comfortable lobby for check-in. The bellman showed us the entire hotel and onsen, and walked us through our kimonos and slippers. Lovely breakfast, lovely rooms, lovely Onsen... and another free shuttle back to the Shinkansen station. We will definitely return! "

"Great hotel!"

"Shuttle bus is provided for people would like to ski. onsen also great in there ."

"Perfect place for winter vacation "

"The breakfast was wonderful. Something for everyone. Also the daily outdoor winter lunch was very good too. One night we had the Chef’s dinner and it really was excellent. No point arriving before your room is ready because there is literally nothing to do, even though the room may be ready, you can’t have it till 3pm. "

"Good hotel"

"We loved the hotel and thought that the neighborhood was absolutely beautiful. The hotel was impeccably clean and the staff were so nice! "

"There was a stain on the tatami floor. It also seems to be the season when small insects or cockroaches appear. Despite staying on a high floor with no windows open, I noticed these bugs in the common areas. It would be good if the staff could address this issue rather than letting them roam freely in those spaces."

"Clean, very comfortable, good breakfast buffet, and hospitality of all staff "

"The location is very good and convenient to the train station- 3min walk. The view from the property is amazing. The room was very spacious and with fantastic view too. Staff is super friendly. Included dinners were excellent. Breakfasts was good enough."

"The room structure was so sophisticated and helpful for skiing. Breakfast was so good and my kids were very satisfied."

"Hallways smelt poorly, carpets are stained throughout the facility. We got the 4 person japanese room (only 2 in the room) and it was adeqaute for us. Outdoor tub included with room can only hold two people, food included with half board was buffet style and wasn't very good, however had a decent selection of western, japanese and chinese cuisines."