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"Helpful staff "

"Reception staff were very friendly and welcoming although the staff serving at breakfast were not friendly as all. Varied selection available at breakfast. Room was clean and spacious and the bathroom had a great sunken bath. Bed was extremely comfortable. Great location-only a ten minute walk from the town centre and train station. Excellent value for money. "

"Very good very nice "

"The room was comfortable and super clean - robes are a nice touch. My daughter and I arrived late in the evening and the staff was delightful and accommodating. We woke to a stunning view of the mountains and harbor. The breakfast was fabulous. I hope to stay there again. "

"Matteo was excellent ! Very helpful and attentive to our needs. The dining room staff was also very pleasant. Loved our room with two balconies and a jacuzzi. The separate toilet room also had its own balcony! The one thing we did was move the desk’s location. It made the room bigger and more comfortable. Excellent hotel!"

"Staff were friendly and helpful. Room was clean, spacious and comfortable. Cannot fault anything really. Even when we struggled to find parking, the staff were kind enough to add the underground carpark to our key card!"

"Great location, about 7 minutes walk to the city center. They do have parking on premises, which is great. I would stay again next time."

"The staff, the location, the cleanliness the whole experience was outstanding! "

"Beautiful hotel. A five minute walk from the train station. A five minute walk to the Buonsiglio Castle. A ten minute walk to the cathedral and diocesan museum. Great shower with rainfall fixture and good water pressure. Had a large window which could be opened for fresh air. And quiet. "