Top Hotels Near Aratiatia Rapids in Wairakei from AU$119

"Found bed a bit hard from what we are used to otherwise excellent all round."

"We needed a place for the night and this was perfect for our group of three at an affordable price. "

"Staff attitude was absolutely poor. I arrived at the front desk and the staff just picked up the phone, keeping me waiting. I was first to arrive then I should be serviced first not the phone. Then he had the nerve to tell me that I don’t have the patience for 2min to take the phone call. Not good service. Next there is a sign outside the kitchen saying access hours 8am to 10pm, else they will be fined. This does not make sense. I had to warm up my food at 11pm not knowing this sign was there. But I didn’t go in, due sign about fine. Absolutely ridiculous. No empathy for customers. I think the customer service is lacking in this establishment."

"Sofa bed needs upgrading We enjoyed the great location, but the sofa bed was a real letdown. The mattress seems like the original — I could feel the springs, it was noisy with every turn, and I woke up with a sore back. I asked for a mattress topper but didn’t hear back. We spend money on holidays to rest properly. Upgrading the sofa beds with a decent mattress or replacing them with proper beds would make a huge difference. That change alone would be a big plus and guests would love it. Otherwise, location was good. Thanks."

"A fine 'Hilton' experience, but it's in the middle of nowhere."

"Super quick and easy check in, heaps of on site parking, nice spacious room, handy to town, small grocery store across the road ,short walk to the lake. Very clean, Fluffy towels, spa bath. Big bathroom."

"Comfortable. Great location. "

"Staff were lovely , clean tidy room nice an quiet"

"The pool is awesome "