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"Good size room, clean and comfortable, but check in and check out took a long time for something as simple as handing over a key then leaving "

"Booked a room with one single bed on expedia, upon checking in i was told the room has two separate beds, and i had to pay some 30€ extra for a room with double bed, which i did, when i checked into the room i found two beds joined together., i could have done the same myself with the first room. It was a cheap move from the hotel receptionist. Otherwise, tge room was clean, quiet, specious, and the hotel was very well located meters away from the shopping scene."

"Rooms were spotless "

" It is a four star hotel and they do not give water "

"Room was clean and comfortable and breakfast was great. Exceeded my expectations."

"The room was large and the beds were comfy. The staff were friendly and helpful. Breakfast was super with lots of choice. The towel rail in the bathroom worked really well so we had lovely warm towels and could dry gloves easily. "

"our faucet was leaking in the bathroom. Our safe box was broken. The hotel elevator was super slow. The hotel needs some updating."

"Fantastic stay in Andorra - our second visit. First was 1975. The city has changed a lot! The Grand Plaza Hotel was great. Wonderful people working there, especially Julio at the front door and Ivan in the restaurants. Our room was fantastic. My only nit is the daily housekeeping was only so-so."

"went to check in and they gave me a room key that didn't work... we tried with the staff for 20 minutes and couldn't get in. They had to switch rooms... The hotel is older and the shower head is really flimsy. Wifi was slow too."