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Novotel Andorra

4.0 star property
Upscale spa hotel, walk to Pyrenees Andorra Shopping Centre
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Novotel Andorra

Photo gallery for Novotel Andorra

Steam room
Front of property
Superior Double Room, 1 Double Bed with Sofa bed | View from room
Breakfast served
Superior Double Room, 1 Double Bed with Sofa bed | Bathroom

Overview of Novotel Andorra

8.4

Very good

Popular amenities

  • Spa
  • Breakfast available
  • Pool
  • Pet-friendly
  • Gym
  • Free WiFi

Explore the area

Carrer Prat de la Creu, 14, Andorra la Vella, AD500
  • Popular LocationAndorra Massage4 min walk
  • Popular LocationPyrenees Andorra Shopping Centre5 min walk
  • Popular LocationPlaca del Poble9 min walk
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Room options

Superior Double Room, 1 Double Bed with Sofa bed

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Down duvet
Blackout curtains
Eco-friendly toiletries
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About the area

Andorra la Vella

Located in Andorra la Vella, Novotel Andorra is in the city centre. Placa del Poble and Pyrenees Andorra Shopping Centre are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and snowmobiling.

What's nearby

  • Andorra Massage - 4 min walk
  • Pyrenees Andorra Shopping Centre - 5 min walk
  • Placa del Poble - 9 min walk
  • Casa de la Vall - 9 min walk
  • Caldea Spa - 15 min walk

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 38 min drive
  • Barcelona El Prat Airport (BCN) - 164 min drive

Restaurants

  • L'Orri - 3 min walk
  • Lizarran Andorra - 3 min walk
  • Starbucks - 5 min walk
  • Buffet El Grill - 5 min walk
  • McDonald's - 6 min walk

About this property

Novotel Andorra

Upscale family-friendly hotel near Pyrenees Andorra Shopping Centre
Located close to Placa del Poble and Perfume Museum, Novotel Andorra provides a terrace, a coffee shop/cafe and a playground. Treat yourself to some rest and relaxation at Spa, the on-site spa. Be sure to enjoy a meal at La Brasserie, the on-site café. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
  • Meeting rooms, a 24-hour front desk and a lift
  • Concierge services, a front desk safe and a vending machine
  • Guest reviews say good things about the breakfast
Room features
All 102 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Down duvets and free cots/infant beds
  • Bathrooms with eco-friendly toiletries and deep-soaking baths
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Catalan, English, French, Portuguese, Russian, Spanish

Sustainability

Sustainability practices

No plastic water bottles
No plastic soft drink bottles
Reusable cups
Reusable tableware
No plastic coffee stirrers
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Covered parking on site (EUR 26 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM–11:00 AM for a fee: EUR 15–16 for adults and EUR 11–12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar-Cafeteria
  • EL GRILL
  • EL JARDI
  • La Brasserie

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Ski storage

Family friendly

  • Arcade/game room
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,327 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 6 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and older; COVID-19 vaccination requirement applies to all guests aged 16 and older; guests providing vaccine record must have received complete vaccination at least 14 days prior to check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 17 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 to 16 for adults and from EUR 11 to 12 for children
  • Covered self-parking fee: EUR 26 per night
  • Pet fee: EUR 17 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests have access to a spa and additional amenities at a nearby hotel.

We should mention

Pool access available from 9:30 AM to 10:30 AM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Andorra Novotel
Novotel Andorra
Novotel Hotel Andorra
Novotel Andorra Hotel Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra la Vella
Novotel Andorra Hotel Andorra la Vella

Frequently asked questions

Does Novotel Andorra have a pool?

Yes, this property has an indoor pool. Pool access is from 9:30 AM to 10:30 AM.

How much does it cost to stay at Novotel Andorra?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Novotel Andorra on 8 Apr 2024 start from AU$148.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Andorra pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 17 per pet, per day. Service animals are exempt from fees.

How much is parking at Novotel Andorra?

Self-parking is available for EUR 26 per night.

What time is check-in at Novotel Andorra?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Novotel Andorra?

Checkout is at noon.

Where is Novotel Andorra located?

Located in the centre of Andorra la Vella, this family-friendly hotel is within a 10-minute walk of Pyrenees Andorra Shopping Centre, Placa del Poble and Perfume Museum. Vallnord Ski Area is 10.2 mi (16.4 km) away.

Novotel Andorra Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 247 out of 654 reviews" "
Rating 8 - Good. 297 out of 654 reviews" "
Rating 6 - Okay. 75 out of 654 reviews" "
Rating 4 - Poor. 23 out of 654 reviews" "
Rating 2 - Terrible. 12 out of 654 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Alfredo Jose

Stayed 2 nights in Aug 2023

6/10 Okay

Tanya

Travelled with family
Liked: Amenities
Older property and did not consider this a 4 star hotel. Breakfast was nice however coffee was awful.
Stayed 2 nights in Nov 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel is always a reliable option. I’m glad they are all over the world.
Stayed 1 night in Sep 2023

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A day in Andorra.
We had a nice stay in Novotel. It’s easy walking distance to the centre. Room was comfortable with a good shower. Buffet dinner and breakfast was nice. Only negative was that the car parking is very expensive . We are travelling around the world and have never pid so much for parking.
Stayed 2 nights in Jul 2023

10/10 Excellent

Marouane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👌
Stayed 2 nights in Nov 2022

10/10 Excellent

Maria T.S.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly and helpful
The hotel os perfectly centred between the old and new part of town. A nice pool and gym just next door shared with 3 other hotels that belong to the same hotel group. The room was great, enough apace for myself and 2 daughters. It is on the older side with beige tiling but well maintained. The bath in which you need to shower too, didn't drain well and the hairdryer had seen better days. The service and cleanliness however were superb. Buffet style breakfast, lunch and dinner were okay. Much, much appreciated the help and option for celiacs with Gf bread organized each day! All other allergents clearly noted by each food. The coffee from the machine was not great but understandable as waiters were always busy cleaning up and running round. All in all a great, lovely and well-run hotel with helpful and friendly staff
Stayed 2 nights in Aug 2022

6/10 Okay

Carl

Business traveller
Liked: Cleanliness, staff & service
Spa not open
We booked this hotel because of the pool and spa, but it was closed. Hotel staff nice, but rooms need some level up to do.
Stayed 3 nights in Nov 2021