Arai-machi Holidays from AU$1,722

The property is very dated with no lift only stairs. Basic 3 star and in need of a re fit. Staff were good

I wish I could give more than 5 starts in every category. Yuki, Yukiko, and David were all incredible. I booked this thinking it would be a nice hotel/ryokan and left with tears of joy, warmth, and happiness. The team here was so hospitable that this is also an understatement. This is a small business so it doesn't feel corporate but as if you are in their home (in the best of ways). Beyond this, I haven't slept on a more comfortable bed and pillow in ages. The linens were so soft and crisp. I would be so happy to return in the future.

The young owners of this property are very sweet, kind and really try to be helpful. They seemed that had not quite got the hang of being proprietors, but they are very likable. Compared to other places we stayed cluttered with not quite the same and amenities. The owner was very helpful when we got stuck in snow bank during a snowstorm via messages. If you get a chance, listen to Echo play the piano

Great location, Pete is very helpful. Close to slopes and short walk or drive from Pete.

The accommodation was great value in a fantastic lication. The staff were friendly a d the breakfast was superb. A real homely feel.