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"Second stay here i never have any problems at all"

"Rooms very outdated curtains very see though see lights though them pool bar only open until 1030 in morning you would think apartments so close to town host could do better better apartments around not for me won’t return "

"Good communication with host, amenities are excellent and hosts responsive to any requests made is prompt. "

"Basic functional accommodation "

"Room was excellent! We got a free upgrade to a premium room with see view, which was a lovely surprise! Room was also very clean and confortable. "

"Absolute pleasure staying at Cay Beach again, this is the 1st time with Hotels.com. clean, tidy, convenient and friendly "

"Room felt damp and mould on back on wardrobe door (clothes left in wardrobe all smelt by end of the week), misleading advice on gluten free food prior to arrival when phoned in advance and then told on arrival it should have been pre-booked. "

"It was a nice stay. The beds were comfortable, however there are bugs everywhere in the room. The food was surprisingly ok, although at times hard and cold. We weren’t given the warmest welcome and then were placed and the other end of the hotel; furthest possible point. It was quite evident as to why. Would I return? No.Many Thanks for your services "

"I arrived feeling very stressed as my plane had been cancelled and had left my phone in the car. I had to book the hotel on the bus from the airport. Roberto and his 2 colleagues on reception were so kind and helpful"