Apartments in Andes

"It’s a lovely hotel with great views right in the middle of all the action. Did not have a bar. I borrowed an umbrella and left it in an Uber and the front desk was very upset with me. I’d still go back again the rooms are nice. "

"The safe was locked. I was unable to open it. I went to the frond desk to report the issue. I was told that the maintenance technician would come over to fix it. He never came."

"Clean rooms, nice restaurant and very close to Quito airport. Really convenient hotel. "

"Our recent stay at this property was subpar for the Hilton brand. Upon arrival, we waited over 40 minutes to check in while the two front desk agents managed a backlog of unhappy guests dealing with unexpected fees. These additional charges should be transparently included in prepaid totals to avoid such surprises. Furthermore, the room lacked proper noise insulation; we were kept awake by neighbors until nearly 3:00 am. On a positive note, the breakfast selection was good (though the 6:00 am start time is inconvenient for early travelers) and the hourly airport shuttle was a helpful perk."

"The property is so beautiful and quaint . The location is amazing of you to be close to everything. The staff is professional and kind the amenities were good . I enjoyed my visit."

"excellent - great free shuttle "

"The check in was effortless and quick, once I provided my IHG membership number I was thanked for being a member. The room was spacious, clean with a large bathroom and a shower that had great pressure and hot water. We had dinner in the restaurant which was fabulous and the breakfast was varied and delicious offering a variety of fruit, breads, meats, cheese and a couple of hot dishes. We were offered eggs to order but were happy with what was on offer. The staff at the hotel was wonderful, everyone wanted to ensure that we were properly serviced. We took the shuttle to the airport which left promptly at 8:30 and the driver helped us with our luggage. A very positive experience and we would definitely return."

"The convenience of the location was incredible."

"The staff was pleasant and the property was clean. However, it is overpriced. They charged us 100 USD to check in at 11 instead of 2 even though we were checking out the next day at 5:30 am. Consistently throughout South America we were able to get an earlier check in time for free. "