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"Easy check in, friendly staff. Easy parking,nice big room."

"Quick check in, attendant efficient and helpful. Large, clean room. Exceptionally pleasant shower: good pressure, easy to adjust. Needed help adjusting room temperature. Attendant was quick to get to our room and solved problem."

"I had a great stay at Hyatt Place Knoxville Downtown. The location is a major highlight—within close proximity to excellent restaurants and the University of Tennessee, Knoxville campus, making it very convenient whether you're visiting for business, a game, or just exploring the area. The hotel itself is clean, well-maintained, and comfortable. The staff was friendly and helpful throughout my stay, and everything ran smoothly overall. The only minor drawbacks were that breakfast closes at 9:00 AM during the week, which felt a bit early, and I had some difficulty getting the room temperature exactly where I wanted it. Aside from those small issues, it was a very positive experience, and I’d definitely stay here again."

"My stay was only one night due to my schedule and that I wanted to try this hotel for future visits. The staff were all wonderful, and the room exactly as shown, with comfortable beds and very nice bath accoutrements. It was good to see that the shampoo, conditioner, and body wash were in handy dispensers in the shower, rather than having little plastic bottles. So, both easier and more eco-friendly. The breakfast was very good, with plenty of options."

"Never got to experience breakfast "

"Breakfast did not have any sweet rolls was very limited. Room was not clean in bathrom"

"Clean room but someone was smoking on our floor which seeped into our room. Even though there’s no restaurant that’s run by the hotel, it would be nice if the restaurant downstairs would run orders to the rooms. I called and they said they couldn’t (or wouldn’t)."

"Refrigerator in the room was broken. Bed pillows were harder than boulders. The building elevator was on its last leg."

"Cabin was perfect for our stay. Highly recommended and will stay there again!"