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Hotel Captain Cook

Photo gallery for Hotel Captain Cook

Lobby seating area
Indoor pool
Indoor pool
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of Hotel Captain Cook

VIP Access

Hotel Captain Cook

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
939 West 5th Avenue, Anchorage, AK, 99501

Explore the area

  • Popular LocationAnchorage Alaska Public Lands Information Center5 min walk
  • Popular LocationAnchorage Historic City Hall6 min walk
  • Popular LocationAlaska Statehood Monument9 min walk
  • AirportAnchorage, AK (ANC-Ted Stevens Anchorage Intl.)9 min drive

Choose dates to view prices

About this area

Anchorage

Located in Anchorage, Hotel Captain Cook is in the city centre and near the bay. Tony Knowles Coastal Trail and Port of Anchorage are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Alaska Zoo and Imaginarium - Science Discovery Center. Ben Boeke Ice Rink and Suzan Nightingale McKay Memorial Park are also worth visiting. Kayaking and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Guests appreciate the hotel's central location.

What's nearby

  • Tony Knowles Coastal Trail - 4 min walk
  • Anchorage Alaska Public Lands Information Center - 5 min walk
  • Sleeping Lady Brewing Company - 5 min walk
  • Anchorage Historic City Hall - 6 min walk
  • Alaska Statehood Monument - 9 min walk

Getting around

  • Anchorage Alaska Railroad Depot - 11 min walk
  • Ted Stevens Anchorage International Airport (ANC) - 9 min drive

Restaurants

  • Crows Nest — 1 min walk
  • Fletchers — 1 min walk
  • ORSO Ristorante - 3 min walk
  • Simon and Seafort's - 3 min walk
  • Snow City Cafe - 3 min walk

About this property

Hotel Captain Cook

Historic Anchorage hotel in Downtown Anchorage with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has an indoor pool and 3 bars/lounges. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 546 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include fridges and coffee makers. In-room free WiFi and iPod docking stations are standard, as are LCD TVs with cable channels.
Hotel Captain Cook offers 546 forms of air-conditioned accommodation with iPod docking stations and a safe. Pillowtop beds feature down comforters and premium bedding. 40-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This Anchorage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Wheelchair-accessible parking and van parking available
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–noon: USD 10-15 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Things to do

  • Aerobics classes
  • Children's pool
  • Health club
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa services
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • German
  • Japanese
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Spa

  • Body treatments
  • Facials
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per stay
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10 and USD 15 per person (approximately)
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Captain Cook
Captain Cook Anchorage
Captain Cook Hotel
Cook Hotel
Hotel Captain
Hotel Captain Cook
Hotel Captain Cook Anchorage
Hotel Cook
Hotel Captain Cook Hotel
Hotel Captain Cook Anchorage
Hotel Captain Cook Hotel Anchorage

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 605 out of 900 reviews
5 - Excellent 67%
Rating 4 - Good. 200 out of 900 reviews
4 - Good 22%
Rating 3 - Okay. 54 out of 900 reviews
3 - Okay 6%
Rating 2 - Poor. 22 out of 900 reviews
2 - Poor 2%
Rating 1 - Terrible. 19 out of 900 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

1/5 Terrible

Disliked: Staff & service
I've lived in Alaska for 40 years. As a business owner, I have often recommended staying at the cook, however, the evening of 10/17 at 11 pm the noise above my room was not only load but continued! As I had a 4 am wake up to head to airport, I just went and slept in my car! That being said, I called the manager at the front desk with my complaint, I was told virtually "too bad"..... not good business from my perspective! I will never recommend any of my clients to stay at Cook going forward! there are many other places that conduct business with great customer service! Just a note; one unhappy client can completely change the trajectory of your business!
Stayed 1 night in Oct 2021

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Ease of access to downtown.
Stayed 2 nights in Oct 2021

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. The staff was very nice and helpful. It was great to have the restaurants, lounge and coffee shop in the hotel and the food was good. The taxi service was available at the front of the hotel. The shops inside the hotel were a plus too.
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly & helpful! I loved the shops with Alaska specific artwork, jewelry, etc. We had dinner at Fletchers and it was fabulous!!! Our server was fast, friendly & really extraordinary.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service
The staff was so helpful with everything we needed. The room was clean and comfortable. It was a very pleasant stay
Stayed 1 night in Sep 2021