citizenM Amstel Amsterdam

Photo gallery for citizenM Amstel Amsterdam

Primary image
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Overview of citizenM Amstel Amsterdam

citizenM Amstel Amsterdam

4.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Sarphatistraat 47, Amsterdam, 1018 EW

Explore the area

  • Popular LocationArtis12 min walk
  • Popular LocationRembrandt Square15 min walk
  • Popular LocationRijksmuseum19 min walk
  • AirportAmsterdam (AMS-Schiphol)21 min drive

Choose dates to view prices

About this area

Amsterdam

CitizenM Amstel Amsterdam is located in Amsterdam City Centre, a neighbourhood in Amsterdam, and is near a metro station. Rijksmuseum and Van Gogh Museum are cultural highlights of the area. Looking to enjoy an event or a game while in town? See what's happening at Olympic Stadium or Johan Cruyff Arena. Guests love the hotel's convenience for public transportation: Weesperplein Station is just steps away and Frederiksplein Stop is 7 minutes on foot.

What's nearby

  • Artis - 12 min walk
  • Rembrandt Square - 15 min walk
  • Heineken Experience - 15 min walk
  • Flower Market - 18 min walk
  • Rijksmuseum - 19 min walk

Getting around

  • Weesperplein Station - 2 min walk
  • Amsterdam Amstel Station - 3 min drive
  • Schiphol Airport (AMS) - 21 min drive

Restaurants

  • De Ysbreeker - 6 min walk
  • Bistrot des Alpes - 6 min walk
  • Frederix - 6 min walk
  • Utrechtsedwarstafel - 7 min walk
  • Bagels and Beans - 7 min walk

About this property

citizenM Amstel Amsterdam

4-star Amsterdam hotel in Amsterdam City Centre, near Heineken Experience
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a 24-hour front desk and express check-in.
CitizenM Amstel Amsterdam offers 88 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and fans. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Dutch, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: EUR 14.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • CanteenM

Things to do

  • Art gallery

Family friendly

  • Fridge

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking spaces
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • iPad
  • iPod dock
  • Premium channels
  • Smart TV

Food and drink

  • Free bottled water
  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving features in guest rooms
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 29
Express checkout

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
Guests have the possibility to enhance their stay via the citizenM mobile app. The app gives guests access to pre-arrival check-in, keyless room access, room controls, and optional cleaning and food services.
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • An effective city/local tax rate of 6.422 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 14.95 per person (approximately)
  • Late check-out fee: EUR 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 233 out of 300 reviews
5 - Excellent 78%
Rating 4 - Good. 52 out of 300 reviews
4 - Good 17%
Rating 3 - Okay. 7 out of 300 reviews
3 - Okay 2%
Rating 2 - Poor. 5 out of 300 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 300 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

4.8/5

Eco-friendliness

3/5 Okay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It was a nice hotel, very clean and easy to go to from every site you want to visit. Everyone was nice and helpful, except for one lady who refuse to help us. I understand that is a “self service hotel” and they take orders only through the app, but is it so difficult to understand that some people don’t like to use the technology or sometimes, they don’t know how to use it? Is it to much to ask to take the order 10 steps farther from you? I don’t think so. The lady was rude and she gave us what we wanted with a warning: she would never do that again. Pitifully, because of this bad behavior from that person I had to give this hotel a bad review. Otherwise, if you know and like to use technology, the hotel is ok and you won’t be mistreated as we were
Stayed 3 nights in Aug 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Willing to go out of the way to make your stay better.
Stayed 3 nights in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Self-checkin machine didn't work. Self checkout took a very long time but it worked. There was a bad smell in the room upon checkin.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staffs particularly Liz. The location is close to major attractions.
Stayed 4 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Citizen M hotels
Stayed 3 nights in Jul 2022