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"The coffee maker didn’t work"

"Room was cold and heater didn’t work. apparently a water leak on the second floor. Getting a wake up call at 6AM from the GM to confirm I didn’t have water running in my room was not what I expected 😩"

"El desayuno era congelado "

"The location was fine, within a 20 minute drive to where we wanted to go. "

"The Heathman Lodge has every amenity that any traveler loves to see. The restaurant at Heathman is out of this world. Great menu served exactly the way you would like it. The sauna is great. The hot tub is wonderful and swimming is excellent. The weight room has everything that a person could ever want when I come back to Vancouver. I am definitely staying at Heathman barn. They are better than Marriott, Hampton Inn, or Hilton. The customer service surpasses any and all hotels."

"The only down side is the lack of accessible plug in or the ability to plug in new chargers. "

"Clean room, cleaning staff always keep the room clean, respect our privacy and very friendly. Front desk employees very helpful and adjusted to my situation. Breakfast always enough for the guests and always warm. Thank you!"

"Clean room not a comfy mattress for me but I prefer a softer bed and no shower water pressure so I had to use ice bucket to rinse my hair but overall a nice place "

"Very outdated, most unfriendly staff at any BW I have been to, breakfast was decent but old tasting, ants in the bedrooms, very loud busy area and the plus was the pool area was good. "