From the moment we arrived which was late night post 11 pm, the staff at reception and bellboy went out of their way to ensure we were comfortable.
Since the hotel restaurant closed at 10 pm, and being our first trip to the city, both Aromal and Nivin helped/assisted us in ordering us late night dinner.
Rest of the staff (Adhil, Shibin and also Aromal, Nivin) and the security guard Santosh were very helpful in guiding us when needed.
My sincere thanks to all these staff for ensuring our stay was comfortable.
If in the future I happen to visit this city again then Flora CHARISHMA residency will be the preferred place to stay.
Keep up this wonderful hospitality nature..