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"The rooms were very clean and beds very comfortable. However the internet did not work well and the hot water did not work in the showers. We loved the location and easy walk to a lovely park though."

"Our double room was spotless, clean and of suitable size for a short stay but would be cosy for a longer stay. Check-in was easy, I did that online via their email link so super easy, parking is via a shared hotel/public car park so spaces are not always available. Breakfast was great, plenty to choose from. Only negative would be the water pressure/temperature on the 3rd floor and it seemed to struggle to deliver a very simple shower."

"Bathroom grubby, staff in restaurant and bar excellent, at reception less so. Food average and over priced."

"Very polite friendly staff, great food and clean comfy room. The room was not short on tea, coffee milk and sugar which you do not see a lot of nowadays in other hotels which was great to see."

"Excellent accommodation, the room was clean, modern, bed comfortable Staff are very friendly and helpful. Our room was upstairs, which was fine for us. The Porters Lodge has a very warm and welcoming feel. The grounds are beautiful and make sure you visit the Abbey. We want to go back and use as a base for a short break. Would recommend."

"We stayed in one of the wilderness cabins. It was really sweet and felt like a tree house type vibe. It was lovely to wake up to the sound of the birds. The food at the restaurant was excellent and would definitely stay here again."

"Great staff , great sleep . Lovely food The penthouse all to myself was lovely and has fantastic views "

"Top class staff friendliness. Fantastic getaway! Sunday lunch was great too. "

"Disappointed that the leasure center and pool were undergoing renovation and we had not been informed of this at the booking stage. We should have been informed by the hotel or Expedia. What compensation will there be for this disappoint."