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Reviews of Giardino dei Trulli

Giardino dei Trulli
Via XXIV Maggio, 15, Alberobello, BA

Reviews

7.6

Good

Rating 10 - Excellent. 27 out of 79 reviews" "
Rating 8 - Good. 23 out of 79 reviews" "
Rating 6 - Okay. 16 out of 79 reviews" "
Rating 4 - Poor. 10 out of 79 reviews" "
Rating 2 - Terrible. 3 out of 79 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Great location and easy access to the historic area. The person that checked us in was really helpful. We were experiencing car problems and went above and beyond to try to locate help for us.
Stayed 1 night in Mar 2024
Response from Michelangelo on 3 Apr 2024
We thank you for the wonderful review and we are so happy that you had such a good time. You were wonderful guests and loving people. We hope you enjoyed Alberobello and we always wish you only the best.

8/10 Good

Jason

Liked: Cleanliness
Disliked: Room comfort
Overall great
Awesome trulli’s and great location. Everything was clean. Only complaint was the bed and showers. Beds were absolutely terrible. Super thin and you could feel every spring and hear every noise when changing positions. I feel like this would be a cheap and easy fix for the property but would make a huge difference. Showers have no lip on the floor and the drainage could not keep up so you have to turn the shower on and off while in there or flood the bathroom. Fix those two things and the place would be amazing. Our friends had another hut with the same company and had the same issues.
Stayed 2 nights in Nov 2023

6/10 Okay

Glenda

Liked: Cleanliness
Not what I booked
Check in started out in tears but ended up easy. Why did you have to say come back at 4.00pm when it was a self check in?? Communication please. Italy transport is on strike 🙏 Appreciated the wine was desperate for coffee but now provided The room I booked was given to another solo traveller but I was happy because I liked the tiny little apartment with its dome roof. No kettle. No coffee 😢😢, no tissues lumpy bed, but a roof over my head
Front door
Roof in bedroom
Stayed 3 nights in Oct 2023

4/10 Poor

Lindsey

Stayed 2 nights in Oct 2023

10/10 Excellent

Vishal, Schaumburg

Travelled with family
Liked: Cleanliness, property conditions & facilities
We loved trullo stay. Place is at near to main attraction. The backyard of trulli was absolute stunning.
Stayed 1 night in Oct 2023

4/10 Poor

Stephen

Travelled with family
Disappointing stay
We booked 2 trullis which turned out to be several streets away from reception. At check-in (late Saturday afternoon) we were asked to pay the balance cash in advance! Wifi only available at reception. Receptionist gave us only a very brief introduction to the properties. In one the crockery, cutlery and kettle were in a wooden locker / chest (on which we had put our suitcase) so these were never found. No tea towels. 1 trullo had only 1 mug. Property details stated onsite parking - not true (public car park 10-15 minute away). 1 trullo had only 1 working light in living area. Nothing stopping water flowing from shower across bathroom floor and into dining room. The bathroom door was therefore swollen and would not close. Broken electrical socket in upstairs bedroom (see photo). Both neighbours (from Netherlands) also remarked on the poor standard of their properties. We have stayed in a trullo before and the standard was much higher.
Dangerous plug socket.
Stayed 3 nights in Sep 2023

8/10 Good

maria

Stayed 1 night in Jul 2023

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Fair accommodations
It’s a cool experience to stay in a Trulli. The location is convenient and the trulli is beautiful. The decorations inside is thoughtful and cute. However, there’s no hot water in the shower, no cutlery in the kitchen. And the reception is cold and not welcoming
Stayed 1 night in Oct 2022

10/10 Excellent

Lee

Stayed 2 nights in Sep 2022

2/10 Terrible

Derek

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The outside of the property is great (its a trulli), but the inside is terrible. It is very poorly maintained. Just about everything is in need of replacement or repair. We booked for 8 days but left after 5 as we couldn't stand it any longer. I would avoid this place.
Stayed 8 nights in Sep 2022

10/10 Excellent

Mani

Liked: Cleanliness, room comfort
I love this hotel so much! What a cute place
I booked this hotel last minute and when I arrived at the hotel, I was impressed by the location, cleanliness of the place and room size is huge. Everything is just wonderful as I wish I could stay for another night, this hotel such a good find and I’m so glad I stayed there, less than a min walk, you’re in the center of all the good phots spot. Prefect hotel to stay in Alberobello. Also the guy works in the front desk Alex is very helpful and such a nice humble guy, the business is very lucky to have him. he gave me a tour of the town and took amazing pictures of me. I had amazing stay at this hotel! Will definitely return. Thank you Alex for your incredible service!
Stayed 1 night in Aug 2022

6/10 Okay

filomena, new hyde park

Travelled with partner
bathroom to small shower with a curtain around water splashed everyway. kitchen & master bedroom ok
Stayed 3 nights in Jul 2022

4/10 Poor

Carolyn

Travelled with group
Disliked: Room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Deirdre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay in Giardino dei Trulli. The accommodation is very central in Alberobello and staff were very helpful.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stay
It was amazing
Stayed 1 night in Aug 2019

8/10 Good

Francesca

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great Stay only minor considerations needed!
Brilliant reception, the trulli were very nice! It was a lovely touch to find a scented candle, a small bottle of wine and tarallucci as a welcome! The only negative note was the cleaning and some of the services! I would have expected the rubbish in the bathroom to be removed and to actually have found a bin were to put it! Also shampoo and and soap to be replaced when missing! In modern days wife and air conditioning is a must and not a luxury!! However, overall it was a very comfortable stay!
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Yukiko, Ireland

Traditional accomodation
It was nice experience to stay such a traditional house which is Trullo. Staff were not friendly enough. Also I had to ask staff if I could have used a hairdryer even though the website said I would have it in the room. No wi-fi in the room it's only in a reception. Your trullo is 5min walk from the reception.
Stayed 3 nights in Jul 2018

8/10 Good

Jacqueline

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

paoying

Disliked: Property conditions & facilities, room comfort
terrible place we have stayed.
the washroom is very tiny. the bed, bed sheets, towers and sofas are very out of condition. we could hear the talking from the next door and the washroom is very very tiny and the water of shower is very very small. NO WIFI, NO airconditaion, NO breakfast, NO Parking areas....
Stayed 1 night in Sep 2017

10/10 Excellent

Cary , Sarasota, Fl.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience
Loved this town and this hotel. So very quaint and charming. Hotel is a slight walk to the historical part of town but well worth it. Several good restaurants in the area. Keep in mind that it seemed that the historical part of town closes up around 10pm, so explore first before going to dinner. Wish we had more than just one night here. I loved the little shared courtyard behind the rooms in which we made use of to enjoy some wine and snacks before hitting the town. My only two issues as a bigger guy was the small bed and extremely small shower.
Stayed 1 night in Sep 2017

10/10 Excellent

Basilio, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great way to experience staying in a triullo!
Although the amenities were limited, we truly enjoyed our stay at the trullo. We have never experienced anything like this. Staff was very helpful!
Stayed 1 night in Sep 2017

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room and furnishings worn. Beds uncomfortable and bath very tiny. However, incredibly clean, good location, and great staff.
Stayed 2 nights in Jul 2017

10/10 Excellent

Cuthbert, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An unforgettable trullo experience
I had a wonderful stay here in this beautiful trullo by Giardino dei Trulli! To start off, Mariantonietta was extremely patient during my check in. I was late and needed help with directions, she helped me a lot. The hotel reception is in a separate area from the guests' trulli. I was welcomed with a nice bottle of wine from Alberobello and some snacks. The trullo I stayed in was so charming and lovely: spacious with a comfortable bed on floor level and a loft bed also. The kitchen had all the necessities like a fridge, stove and plates etc. There was also a bathroom with fresh towels and supplies. I also loved the patio outside which is shared with other guests. Everything was clean and the cleaning service is done every morning. Mari was also very helpful with tips on restaurants (Trullo dei Sapori e Trattoria Amatulli are nice restaurants), the important sites around, and also on nearby cities as I visited Matera, Polignano al mare and the caves. It's in a quiet and peaceful area, so you can sleep well after a day out. There is also free street parking outside. It is walking distance to the trulli zone, restaurants and the look out points. Thanks to the kind service, I had a memorable stay and would recommend to stay here!
Living room
bedroom
kitchen
patio
Stayed 3 nights in Apr 2017

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Maurizio

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Trullo da rivedere condizioni igieniche pessime sostituire materassi, divano e frigo e aggiungere qualke accessorio in più per rendere alloggio confortevole
Stayed 2 nights in Mar 2024
Response from Michelangelo on 3 Apr 2024
Ci dispiace per le condizioni della fornitura da lei incontrate, sarà nostra premura migliorare questi punti così da fornire ai nostri ospiti futuri un soggiorno ancora più piacevole.Vi ringraziamo per la recensione e vi auguriamo una buona giornata.

4/10 Poor

Juan Francisco

Stayed 1 night in Dec 2023

6/10 Okay

Marguerite

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Décevant
Bien placé mais lit de 12o pour 2 ! Et accueil pas chaleureux par rapport à tous nos séjours. A mis plus de 15 min à arriver à l accueil.
Stayed 1 night in Oct 2023

8/10 Good

Gisela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Locale molto accogliente e bello (tranne il bagno che aveva qualche difetto)
Stayed 1 night in Oct 2023

2/10 Terrible

Takashi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
フロントの女性があまりにも酷かった。連絡しても繋がらずかなり待たされた。 通された部屋はあまりにも酷くアルベロベッロの滞在が悲しいものになりめした。トイレのドアは閉まらず部屋も薄暗く（電球が１個抜かれていた） 部屋全体が荒れていて手入れがされていなかった。 翌日も荷物を預かることも出来ないと言われてしまいました。スーツケースを持ってどうやって見学するのでしょう。 私達は沢山の旅をしていますが、色々な意味で最悪の宿でした。 になりました。トまらず部屋

6/10 Okay

Klaus

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

yuksel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super petit séjour nous avons bien aimer nous conseillons fortement votre établissement

6/10 Okay

ALBERTO

Stayed 1 night in Aug 2023

6/10 Okay

Roberta

Liked: Cleanliness, amenities
Nella media
Stayed 1 night in Aug 2023

10/10 Excellent

Antonella

Liked: Cleanliness, amenities, property conditions & facilities
Tutto molto bello!!alberobello è magico😍
Stayed 1 night in Jul 2023

10/10 Excellent

Consuelo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

HIBIKI

Travelled with partner
Liked: Amenities
可愛いトゥルッリではあるがメインのトゥルッリがたくさん集まっている一番な観光エリアまでは歩いて6分の場所にある。風呂の水圧はかなり弱い。エアコンはない為古い扇風機がある。7月半ばで宿泊したが意外と暑くはなかった。
Stayed 1 night in Jul 2023

8/10 Good

Angela Giusi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Il trullo è bellissimo!! esperienza indimenticabile, ovviamente i servizi non erano al massimo (come doccia, riscaldamento..)ma è tutto molto perdonabile se si vuole fare qualcosa di UNICO!! La ragazza è stata gentilissima

8/10 Good

Vincenzo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Magali

Stayed 1 night in Aug 2022

8/10 Good

nathalie

Liked: Cleanliness, room comfort
Séjour dans un trullo typique dans Arobello. Charme de cet habitat. Une gentille attention nous attendait dans le logement. Attention au stationnement, nous n'avions pas vu que c'était payant et un PV à la clé, pourtant avec un 2 roues !
Stayed 1 night in Aug 2022

10/10 Excellent

Kim

Stayed 3 nights in Jul 2022

10/10 Excellent

MARCELLO

Liked: Cleanliness, amenities, property conditions & facilities
Tutto perfetto
Stayed 1 night in Jul 2022

10/10 Excellent

Bo

Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Correct.
Le trulli est propre, bien placé, mais pas dans le centre de tous les trullis, le stationnement n'est pas possible à coté du trulli. Le petit déjeuner n'est pas inclus dans la réservation. Nous n'avions pas d'eau chaude dans le trulli, donc on nous a donné un trulli pour la douche et un pour dormir, ce n'est pas trés commode. Accueil par Alexandro est super ....
Stayed 1 night in May 2022

6/10 Okay

andrea

Liked: Cleanliness
Stayed 1 night in Apr 2022

10/10 Excellent

AMI

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

JEROME

Liked: Cleanliness, room comfort
Insolite
Très joli. Petite cour pour se poser. Personnel sympa Un peu chaud dans le Truli au mois d'août mais on ne va pas demander la clim ...Un ventilateur était à disposition.
Stayed 1 night in Aug 2021