Al-Bustan Hotels, Muscat

"We recently stayed at the InterContinental Muscat to celebrate our 37th wedding anniversary, and it was one of the most memorable hotel experiences we have ever had. From the moment we arrived, we were welcomed so warmly and recognized as VIP guests, which immediately made us feel very special. To our surprise and delight, our room was beautifully decorated with flowers, thoughtful snacks, and a delicious anniversary cake. This personal touch set the tone for a truly unforgettable holiday. A heartfelt thank you goes to Shankar, Merilen, and Jemna for their outstanding care and attentiveness throughout our stay. We also want to recognize the wonderful Club Lounge team—Marian, Anna, Aliyaa, and many others whose names we may not recall—who consistently went above and beyond to make us feel comfortable and at home. Their warmth, professionalism, and genuine hospitality made us feel like part of the InterContinental family. Every detail of our stay was handled with such thoughtfulness, and it was clear that the entire team takes great pride in making their guests feel valued. The combination of excellent service, beautiful surroundings, and heartfelt hospitality made our anniversary celebration truly unforgettable. We are already looking forward to returning in the future and cannot recommend InterContinental Muscat highly enough to anyone visiting Oman. Thank you to the entire team for making our stay so special—you will always hold a very special place in our hearts."

"Very friendly and professional staff "

"This resort was absolutely beautiful! The staff especially WAQAS was amazing, he went above and beyond to get me the right room and had it set up nicely for me. I never felt so at home. The food was delicious. Jumeirah Muscat Bay really stole my heart and I cannot wait to go back! I loved my time there. Also the beach is soooo beautiful, soft sand, clean, warm water, this is a slice of heaven!"

"Everything from rooms, pool, spa, resto are top notch. Relaxing atmosphere, ocean views. "

"Fantastic hotel great facilities "

"Great stuff "

"Lovely hotel with fantastic staff, great location and brilliant pool and facilities. The complimentary shuttle bus is also a great way to see some sights. The only thing to be aware of if you’re not travelling on business is the on site restaurants / bars are very expensive, especially when the multiple taxes, fees and mandatory service charge have been added on."

"The most excellent hotel I’ve stayed in."

"Where to even start. First and for most the staff. From the reception to the mangers to the gardeners every single person intact with or just pass by was excellent. The place itself - was brilliant - I literally could be here all day pointing out all the great things. It’s a must for everyone. If you do stay here wound deffo recommend hiring a car as you are in the city and there are the most amazing places to visit in Oman in the rural side. "