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Grand Hyatt Muscat

Photo gallery for Grand Hyatt Muscat

Featured image
On the beach, motor boating
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas

Overview of Grand Hyatt Muscat

Grand Hyatt Muscat

5 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Shatti Al Qurm, Muscat, 113

Explore the area

  • Popular LocationOman Natural History Museum4 min drive
  • Popular LocationRoyal Opera House Muscat4 min drive
  • Popular LocationMuscat Grand Mall7 min drive
  • AirportMuscat (MCT-Muscat Intl.)14 min drive

Choose dates to view prices

About this area

Muscat

Grand Hyatt Muscat is located in Shati Al Qurum, a neighbourhood in Muscat, and is in the city centre and on the beach. Mutrah Fort and Old Watch Tower are local landmarks, and some of the area's attractions include Oman Natural History Museum and Muscat Children’s Museum. Travelling with kids? Consider Marah Land, or check out an event or a game at Sultan Qaboos Sports Complex. Scuba diving, snorkelling and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Oman Natural History Museum - 4 min drive
  • Royal Opera House Muscat - 4 min drive
  • Qurum Beach - 6 min drive
  • Muscat Grand Mall - 7 min drive
  • Marah Land - 9 min drive

Getting around

  • Muscat (MCT-Muscat Intl.) - 14 min drive

Restaurants

  • Shabestan - 3 min walk
  • Buffalo Wings & Rings - 16 min walk
  • Volare Pizzeria - 17 min walk
  • Love at First Bite - 18 min walk
  • Ubhar - 3 min drive

About this property

Grand Hyatt Muscat

Upscale hotel on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Grand Hyatt Muscat's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. All 280 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include balconies, minibars and LED TVs.
Grand Hyatt Muscat offers 280 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

This Muscat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: OMR 15 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Aerobics classes
  • Arcade/games room
  • Bike rentals
  • Children's pool
  • Full-service spa
  • Motor-boating
  • Nightclub
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • German

Business services

  • Business centre
  • Conference space (8773 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Picnic area
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for OMR 10.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: OMR 15 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: OMR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, Visa, Mastercard, American Express and JCB International; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Grand Hyatt Muscat
Grand Hyatt Muscat Hotel
Muscat Grand Hyatt
Grand Hyatt Muscat Hotel Muscat
Hyatt Muscat
Muscat Hyatt
Grand Hyatt Muscat Hotel
Grand Hyatt Muscat Muscat
Grand Hyatt Muscat Hotel Muscat

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 223 out of 392 reviews
5 - Excellent 57%
Rating 4 - Good. 109 out of 392 reviews
4 - Good 28%
Rating 3 - Okay. 36 out of 392 reviews
3 - Okay 9%
Rating 2 - Poor. 16 out of 392 reviews
2 - Poor 4%
Rating 1 - Terrible. 8 out of 392 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Liked: Room comfort
Disliked: Cleanliness, staff & service
the worst experience i have ever had
it was my worst experience that i have ever had for staying in 5 stars hotel.i stayed in this hotel for 2 weeks. first of all they forced me to take quarantine package invoice price was more than what they told me in check in time. every time that we asked to bring us something they bring everything except what i asked. home service did not changed the towels every day after our quarantine finished. each time we should ask to change slippers or towels. tea bags and coffee did not charged till we asked. there wasn't any spoon glass or knife at room!!! they have buffet breakfast only on Friday and Saturday and other days you should order breakfast from their MENU! and it took too much time that order get ready. Their front desk didn't know that their club is open or not. they told me it's closed but it was open! and so many other small things that make me really nervous and sad. the only point of this hotel is their beautiful building and garden
Stayed 6 nights in Apr 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy neighbours spoil stay
Really nice place. Good facilities. Lovely room. Excellent bathroom. Nice atmosphere. Good breakfast with a wide choice on offer Unfortunately spoiled a little by very loud neighbours, who could easily be heard next door. So not as as refreshing a night's sleep as I would have liked.
Stayed 1 night in Apr 2021

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service
Food was absolutely pathetic on Full Board. But the packing in a paper bag was so damn abusive instead of hot trolley that other hotels in Muscat like Ramada Encore are offering during Covid-19 that I would never come back to this hotel. Staff at reception was very impolite to requests. Terrible mannerism. They all need training course on how to treat guests. Cheaper staff at 5* hotel is obviously the reason. You give bananas you get .......
Stayed 10 nights in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
A comfortable stay.
A comfortable stay amidst the COVID related controls which showed limitations in services offered in various areas.
Stayed 1 night in Oct 2020