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"Staff were always very nice and hospitable. Housekeeping was flawless consistently, perfect location walking distance for main attractions and convenient bus stops very nearby."

"This may have been our favorite hotel- and after 8+ hotels in Japan- it deserves recognition for excellent staff, service, cleanliness, room experience and overall welcoming hospitality. Would highly recommend. Enjoyed the New Years gathering they welcomed us to- very friendly hotel. "

"Excellent food and service."

"The room is spacious. And bathroom and toilet are separate, nice sink. And there is a bath space inside the hotel "

"Easy walking distance to castle / major tourist attractions, loop bus (right loop) stops right outside the door."

"Meals were amazing and traditional Japanese, room was extremely comfortable, hotel felt luxurious. Private bath was beautiful and relaxing. "

"Great staff, location, clean well supplied rooms"

"Loved the Onsen space and the rooms were fairly spacious for 3 people. Huge thanks to the staff for helping me with some laundry issues. They went out and above to resolve my issues. "

"The staff were helpful and friendly. Rooms are big and we got a huge bed in our room! Very comfortable and clean rooms, all sorts of amenities provided including pyjamas, bottles of water. I am especialy glad that they Nice view from our room too "