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"The Hotel it's nice, needs updates, but still comfortable. The staff was amazing. Super friendly and helpful. What a pleasure to be there. The restaurants have good food too. "

"Service was excellent, very friendly, highly recommended."

"Great Japanese Ryokan Residence Staff was great!"

"This hotel was amazing, and in such an excellent location for many of the key tourist spots in Kanazawa. Will definitely be back!"

"設備万全、サービス対応すごい良好 ただ2日目の朝食がインターホン鳴らなかったのが謎だった。"

"自由度が高いのは良いが、設備が古いところはがまんといったところでしょうか。姿見がなく照明が暗く、女性にとってメイクするには問題あるかも。"

"Amazing stay - couldn’t recommend more. The staff are incredibly attentive and helpful, the hotel is set in a beautiful location and the entire experience is flawless. The food is excellent as well, although it’s worth noting that both the dinner and breakfast are very generous meals - best not to eat too much beforehand! Thank you so much to all of the staff - we had a wonderful time with you and hope to see you again soon!"

"Beautiful traditional Ryokan with the most lovely hosts running it! Had a great little hot spring for relaxing and the Japanese breakfast was amazing and such a good way to start the day"

"The staff was super helpful! A great way to stay at this town."

"Very courteous front desk staff that provide provided excellent customer service."