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"Clean room polite staff and outstanding breakfast buffet featuring many local dishes. "

"Great location, very kind staff, rooms comfortable."

"Wonderful room and amazing staff. We loved the public bath as well. Breakfast at the hotel restaurant was also great, we will try their dinner next time. "

"Beautiful hotel, very spacious room (the king bed could sleep 5-6 people!), very clean, excellent service. Location is great. Excellent value for the price - the hotel was inexpensive. Great location - near the castle. Fantastic place! Only negative - the breakfast wasn't good and was pricey, but there are some alternatives nearby. It is the one thing that can be improved."

"The room was a great size, quiet, clean and met all of our requirements. Location was central and either a short walk or short bus ride to all attractions and places to eat. The staff were very helpful, especially when we needed assistance with parking arrangements. Would happily recommend and definitely stay again. "

"ll the hotel staff were super kind, and I was deeply impressed by the thoughtful, meticulously considerate service that is so characteristic of Japan, as always."

"Great location close to Omicho market. Room was clean and spacious, beds comfortable, Japanese bed robes, fancy toilet, separate shower, good hot water pressure. Hallways were strangely quite dark. We were offered a welcome drink which was appreciated. There is also a free coffee machine in the lobby. Staff were polite and provided loan umbrellas when it was snowing outside. The buffet breakfast was really nice with tasty food and occasional changes to the offering. The breakfast coffee wasn't to my liking however so I used the free machine instead"

"We loved our queen room with a view from a middle floor. The staff were so friendly and accomodating. The amenities were wonderful and it is such a beautiful hotel, the location is also amazing!"

"Everything is excellent"