Spa Hotels & Resorts in Adirondack Region from AU$178

"Staff at front desk are horrible and not welcoming at all! Every time we go no service but we have been going for 12 years so we try to ignore the rudeness at front desk "

"Yes "

"Absolutely terrible worst hotel I ever … the room was dirty I had no pillows or blankets checking in. They gave me sheets in a bag to make my bed that were dirty with stains the breakfast was not there the guy said she called out. Old stale food.. bad staff they where no where to be found only one staff member was good as checking in his name was criag he was super friendly.. "

"The room was clean. Staff were welcoming and attentive. "

"Wonderful property, great staff, beautiful location, close to everything."

"The look view room was nice to have with sectional and small fridge. The continental breakfast had decent choices. Unfortunately the pool was closed and had been for 6 months. That was disappointing and would have been nice to know ahead of time. It should have been noted or at least not highlighted on the web site. It was one of the reasons we chose the hotel."

"When we arrived for our “deluxe room”, we were put in a nasty motel building next to the main building. It smelled terrible and musky right when you walked in. It was pretty cold so we put the heat on immediately and the heater was extremely loud. We then went to the main building and asked if we could upgrade. The woman explained the upgrades to us and said that they had a handicap accessible room available in which we took because we wanted to get out of the yucky motel. When we got to the room, everything seemed fine other than that it wasn’t explained to us that it would be a little different. We didn’t have a nice shower and the bathroom was different. (Same price as regular room upgrade) The heating system didn’t work properly and both mornings we woke up to tons of construction sounds from the room above us. I called and complained, and it did not stop. It was going on pretty late at night as well. It was never explained to us that there would be construction in the room above our heads. We also had to call maintenance pretty late at night because our TV did not work and the phone did not work. They just weren’t hooked up or something. We upgraded to a better room and paid more money and it honestly didn’t seem that way. The towels in the room smelled weird also. "

"Great location. Night manager Trace, is phenominal!"