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"We chose this hotel because we wanted 1. On site restaurant so no need to go out at night for a meal. 2. Guest laundry facilities where we could do our own washing. We travel light so need to wash clothes every few days. On arrival the restaurant was closed - only open at weekends. We were not informed of this on booking. On 2nd day Sid refused access to laundry after 7pm as"guests want to sleep". This was hugely inconvenient and unnesessary. Rooms are advertised as soundproof and Manager Mark told us next day that laundy is available 9am to 9pm. On day 2 tv did not work . Av connection needed resetting. No in room instruction. Front desk said someone would sort. Sid was asked when no one came and denied he had offerred assistance. Rooftop garden is a hotel feature.Access was not allowed on first morning due to function but when we saw the garden later it is overhyped. Very small and only with views of other high rise blocks. On the whole staff were helpful, with the exception of Sid who was deliberately obstructive. Hotel failed to deliver on benefits it claimed to provide as outlined above"

"Clean property & room, very comfortable bed"

"The room was pretty good, bed comfortable. No noticeable noise, obviously enough quieting insulation between rooms. Hotel is in pretty good location. "

"Hotel was in a great location for the Fringe festival and shopping. The breakfast buffet was great and parking was additional but close. Issue we had was the TV volume was manual as the remote didn't work. "

"Amazing customer service! Very clean as well!"

"Room clean, well set up. Shower has very low water pressure."

"The hotel was amazing, great location, the receptionist had a great knowledge of the area, close to get around town, best nights sleep ever, very clean and spacious. "

"Excellent stay! Everything was perfect—from the clean, comfortable room to the great overall service. A special mention to Juan, the waiter at the lobby restaurant, who was exceptional—friendly, attentive, and made the experience even better. I would definitely come back!"

"Nice old style hotel. Spacious room and comfy bed. Didn't try the hotel s breakfast. Very central to restaurants and cafes. On the glenelg beach. Needs an update "