Search Acton Cottage Accommodations

"Need a face lift for rooms.."

"Clean rooms and facilities. Towels and sheet quality could be better but you can’t beat the value."

"I've stayed at this hotel last year and had a very polite male receptionist through the digital lobby check in. Wonderful experience and no issues with service, room or stay overall. This time I checked in with a different receptionist, female agent and very passive aggressive. Fake smiling the entire time and rushing me with the check in and responded "you are all done" when I mentioned to correct an error in my address. Then when I returned to the same agent to address an issue with the pass code not working and locking me out of my room, she seemed irritated and printed a hotel key card to use. I suggested key cards for ease of entry and she did the passive aggressive eye roll and fake smile again. It was nauseating. Stop that, you are not a child. You are being paid for providing service so act like an adult and provide professional service. Kindness and professionalism aren't hard to to do. All in all, despite the cute hotel room, I will reconsider this place because service was terrible. I hope they really clean up their act and hire mature adult agents for future hotel guests going forward."

"Pool could be cleaner, but staff is absolutely amazing!"

"Woefully understaffed. Literally zero service. Building was outdated. Air conditioning sounded like an airport runway. "

"Great hotel, great vibe, clean"

"Good "

"Comfy bed. Strange wind blowing noise in the room all night. Didn’t sound like the heater/coolerAC. It wasn’t irritating, almost came off like white noise. Just odd."

"The biggest issue I had was the water in the room don’t work correctly. I notified the front desk and they sent someone to fix it, but it wasn’t fixed. The shower would turn completely off while I was in it. The sink faucet wouldn’t release water when you turned the nozzle on. The toilet wouldn’t flush everytime you tried to flush it. They definitely need to do something about their plumbing. "