All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hello Emily, thank you for taking the time to rate us 5 stars and for sharing your feedback. It is greatly appreciated. Hope to see you again! Yours in Hospitality,
10/10 Excellent
Giovanna
Travelled with partner
5 May 2024
Liked: Amenities
Very nice hotel. Love everything about it. Restaurant and bar downstairs. Everyone is welcoming.
Giovanna
Stayed 2 nights in May 2024
Response from Novotel Vaughan on 5 May 2024
Hello Giovanna, thank you for taking the time to rate us 5 stars and for sharing your feedback. It is greatly appreciated. Hope to see you again! Yours in Hospitality,
Great stay. Clean,quiet and close to nearby stores,activities.
stephanie
Stayed 1 night in May 2024
Response from Novotel Vaughan on 5 May 2024
Hello Stephanie, thank you for taking the time to rate us 5 stars and for sharing your feedback. It is greatly appreciated. Hope to see you again! Yours in Hospitality,
The hotel was clean and the beds were very comfortable. My only complaint is that the walls are very thin. We heard everything that was happening in the hallway and conversations in the next room. Other than that, it was nice.
Crystal
Stayed 2 nights in Apr 2024
Response from Novotel Vaughan on 27 Apr 2024
Hello Crystal, Thank you for taking the time to rate us and for sharing your feedback. It is greatly appreciated. Yours in Hospitality,
6/10 Okay
Denise
22 Apr 2024
Liked: Staff & service
Amenities very minimal. Carpet stained, the furniture was old looking.
Denise
Stayed 2 nights in Apr 2024
Response from Novotel Vaughan on 24 Apr 2024
Hi Denise, thank you for taking the time to rate us. We appreciate the feedback as it helps us to improve our services. Yours in Hospitality,
Hello Denise, thank you for taking the time to rate us 5 stars and for sharing your feedback. It is greatly appreciated. Hope to see you again! Yours in Hospitality,
10/10 Excellent
Steven
21 Apr 2024
Steven
Stayed 1 night in Apr 2024
Response from Novotel Vaughan on 12 May 2024
Hello Steven, thank you for taking the time to rate us 5 stars. It is greatly appreciated. Yours in Hospitality,
Hello Olga, thank you for taking the time to rate us 5 stars and for sharing your feedback. It is greatly appreciated. Hope to see you again! Yours in Hospitality,
Hello Joanne, thank you for taking the time to rate us 5 stars and for sharing your feedback. It is greatly appreciated. Hope to see you again! Yours in Hospitality,
Hello Jacqueline,Thank you for taking the time to rate us, it is greatly appreciated, along with your feedback which helps us to make improvements.Yours in Hospitality,
Hello Mark,Thank you for taking the time to rate us, it is greatly appreciated.Yours in Hospitality,
4/10 Poor
Lattoya
Travelled with family and small children
1 Apr 2024
Disliked: Cleanliness, staff & service
Convenient
Lattoya
Stayed 4 nights in Mar 2024
Response from Novotel Vaughan on 4 Apr 2024
Hello Lattoya,Thank you for taking the time to rate us, it is greatly appreciated. Hopefully you can share more so we can bring your rating to 5 stars.Yours in Hospitality,
10/10 Excellent
joyce
28 Mar 2024
Very clean and quiet
joyce
Stayed 1 night in Mar 2024
Response from Novotel Vaughan on 4 Apr 2024
Hello Joyce,Thank you for taking the time to rate us 5 stars and for your lovely review, it is greatly appreciated.Yours in Hospitality,
I stay in this hotel often and I don’t really ever feel the staff is friendly or welcoming other than some of the restaurant staff. The rooms are spacious but very basic and some amenities are cheap. Parking is decent. The hotel should use it’s leverage with the mall across the road to install a sidewalk. Walking to the mall can be dangerous.
Mike
Stayed 5 nights in Mar 2024
Response from Novotel Vaughan on 24 Mar 2024
Hello Mike, thank you for taking the time to rate us and for sharing your feedback. It is greatly appreciated. Yours in Hospitality,
Great view from the room, lots to do around the areas, friendly staff and overall great stay 10/10 thanks novotel
Kyle
Stayed 2 nights in Mar 2024
Response from Novotel Vaughan on 24 Mar 2024
Hello Kyle, thank you for taking the time to rate us 5 stars and for sharing your feedback. It is greatly appreciated. Hope to see you again! Yours in Hospitality,
10/10 Excellent
Rose
18 Mar 2024
Very clean place and beautiful staff
Rose
Stayed 1 night in Mar 2024
Response from Novotel Vaughan on 24 Mar 2024
Hello Rose, thank you for taking the time to rate us 5 stars and for sharing your feedback. It is greatly appreciated. Hope to see you again! Yours in Hospitality,
10/10 Excellent
Paul
Travelled with family, Travelled with pets
17 Mar 2024
Very clean and friendly
Paul
Stayed 2 nights in Mar 2024
Response from Novotel Vaughan on 18 Mar 2024
Hello Paul, thank you for taking the time to rate us 5 stars and for sharing your feedback. It is greatly appreciated. Hope to see you again! Yours in Hospitality,
10/10 Excellent
Carla
16 Mar 2024
Carla
Stayed 1 night in Mar 2024
Response from Novotel Vaughan on 7 Apr 2024
Hello Carla, Thank you for taking the time to rate us 5 stars, it is greatly appreciated. Yours in Hospitality,
Less than a 5 min drive from the highway. Large shopping center next door. Breakfast in the dining room was great!
kimberley
Stayed 1 night in Feb 2024
Response from Novotel Vaughan on 5 Mar 2024
Hello Kimberley, Thank you for taking the time to rate us and for your lovely review, glad you enjoyed breakfast at Trio Restaurant, it is greatly appreciated.Yours in Hospitality,
Hello Oleksandr,Thank you for taking the time to rate us 5 stars.We greatly appreciate it.Yours in Hospitality,
4/10 Poor
Verified traveller
11 Feb 2024
Disliked: Room comfort
A gateway for my partners birthday. The bed had alot or dust on it. I was itching all night. Even after cleaning the bed.
Verified traveller
Stayed 1 night in Feb 2024
Response from Novotel Vaughan on 15 Feb 2024
Hello Thank you for taking the time to rate us and for sharing your feedback which helps us to better serve you in the future,We greatly appreciate it.Yours in Hospitality,